Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Scott Barnett

McKinleyville,CA

Summary

As a performance-driven Senior Leader with over twenty years of diversified strategic leadership, specializing in creating the perfect balance of business acumen and compliance enforcement tailored to all business risk models. Passionate in applying excellent organization and communication skills to effectively manage and lead teams. With a strong background in consulting on business processes, I leverage sound business judgment to deliver impactful outcomes. I foster collaboration among stakeholders and internal partners as a strategic visionary, implementing evidence-based designs to enhance the performance effectiveness of key controls. Additionally, I bring extensive expertise as a Subject Matter Expert in laws and regulations governing loan servicing, ensuring comprehensive compliance and operational excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

VP Sr. Director Business Risk Operational Controls

ServiceMac LLC (A First American Company)
07.2022 - Current
  • A senior leader playing a key role in the development of the new Business Risk and Operational Controls department
  • Implemented and streamlined the Issues Management Process across all three lines of defense, ensuring seamless compliance
  • Contributed significantly to strategic decision-making processes on highly complex issues, ensuring strict compliance with regulatory and agency requirements
  • Acted as subject matter expert (SME), advising on collaborative efforts between business leaders and various risk and compliance stakeholders
  • Fostered robust relationships with key stakeholders, including Operational Leadership, Enterprise Risk, Legal, Compliance, and Executive Management, fostering collaboration and driving long-term success
  • Led cross-functional teams to successfully deliver major projects, resulting in enhanced operational efficiency and heightened client satisfaction

Managing Director of Business Controls

Homepoint Financial Corp.
04.2018 - 07.2022
  • Spearheaded establishment and growth of the Business Controls department, prioritizing regulatory compliance and operational efficiencies across multiple business lines
  • Led strategic decision-making processes to tackle intricate challenges, focusing on identifying process gaps and weaknesses. Implemented sustainable controls and ensured the completion of corrective actions
  • Developed comprehensive policies and procedures for diverse business functions characterized by varying complexities and associated risks
  • Fostered collaborative relationships and exerted influence with key stakeholders including corporate leaders, business heads, legal and internal audit partners, as well as regulatory and rating agency personnel
  • Oversaw the allocation of resources and staff within the Business Controls team, ensuring alignment with strategic objectives across different business units

SVP Compliance Officer

MB Financial Bank, Formally Cole Taylor Bank
09.2013 - 04.2018
  • Directed a new servicing operation with the regulatory conversion into a post CFPB regulatory compliant shop
  • Drafted policies and procedures in order to meet the new regulatory requirements for the Mortgage Servicing Rules; drafted the SCRA servicing program; and developed a Complaint Management program
  • Developed over 100 servicing letters to ensure compliance with the new Mortgage Servicing Rules, other various regulations and GSE requirements
  • Compliance Officer in charge of collaboration with management to define the strategic direction of a mortgage servicing shop with a servicing book of over $21 billion and over 100,000 loans
  • Compliance overview of the Complaint Management System for Regulatory Complaints, Notice of Errors and Request for Information Program
  • Developed a comprehensive Compliance Management System
  • Performed various regulatory compliance reviews including a mock CFPB examination
  • Collaborated with the leaders of various lines of business on compliance strategies to respond to the changing mortgage servicing compliance environment including, but not limited to Quality Assurance, Business Controls, Loan Servicing, Customer Service, Cashiering, and Loan Boarding

Senior Consultant / Senior Technical Advisor / Operations & Quality Assurance Manager

Hilltop Advisors, LLC
09.2011 - 01.2013
  • Engaged as a senior-level technical advisor for an Independent Foreclosure Review initiative at one of the nation's largest residential mortgage servicing banks, in compliance with Article VII of the OCC Consent Order
  • Collaborated with other senior technical advisors to devise a comprehensive methodology for conducting independent foreclosure reviews, aimed at identifying financial injuries to borrowers
  • Managed a team of over 100 primary, supervisor, and senior-level reviewers as Operations Manager
  • Responsibilities included supervision, production reporting, data analytics, staffing projections, and acting as a business liaison with the IT team
  • Provided technical advisory expertise in servicing, foreclosure, bankruptcy, data integrity, and data management
  • Held the role of Quality Assurance Manager, overseeing post-review data integrity, file management, and conducting internal audits of individual foreclosure reviews
  • Conducted audits involving forensic reviews of underwriting, loss mitigation strategies (both retention and liquidation), foreclosure procedures, fee and cost analysis, and ownership-related issues
  • Managed reviews across various loan types including FNMA, FHLMC, GNMA, FHA, and VA
  • Mentored junior consultants, enhancing their skills and enabling them to contribute more effectively to project outcomes

Portfolio Manager

ServiceLink - FNF's National Lender Platform
11.2007 - 08.2011
  • Led and motivated a high-performing team of Asset Managers and Asset Specialists, achieving and surpassing client-specific Key Performance Indicators (KPIs)
  • Cultivated strong relationships with nationally based clients, fostering trust and collaboration
  • Advised clients on investment strategies tailored to achieve their financial objectives
  • Mentored team members in business fundamentals, empowering them to take ownership of their roles and contribute to the team's exceptional performance
  • Managed client performance through detailed analysis of reports aligned with specific KPIs and client priorities
  • Established quarterly baseline reviews for employees, facilitating effective year-end evaluations, incentives, and promotions
  • Enhanced client satisfaction and retention by conducting regular portfolio performance meetings and addressing client concerns promptly
  • Conducted comprehensive portfolio performance reviews and implemented innovative strategies to optimize client outcomes

Loan Servicing Audit Manager & Corporations Real Estate Broker

SN Servicing Corp. (Eureka, CA)
12.1997 - 07.2007
  • Held a high-profile supervisory role overseeing compliance in loan servicing for over 30 Asset Managers nationwide, providing guidance in collections, foreclosure, bankruptcy, REO sales, and loss mitigation practices across all 50 states
  • Developed and monitored key performance indicators (KPIs) to evaluate and enhance Asset Managers' performance levels
  • Conducted statistical analysis on loan pools for a multi-billion dollar corporation, advising colleagues and analysts on the corporation's business practices
  • Traveled to assess high-value REOs (Real Estate Owned properties) to determine their optimal use, maximizing return on investment

Education

Buying Homes in Foreclosure - Forming Real Estate Syndicates - Agency - Fair Housing - Trust Funds - Ethics - Risk Management -

First Tuesday Real Estate School

Real Estate Principles - Real Estate Financing - Trust Fund Handling - Agency - Ethics and Fair Housing -

Allied Real Estate School

Bachelor of Science in Wildlife and Fisheries Biology -

Humboldt State University
Arcata, CA

Skills

  • Team Leadership
  • Relationship Building
  • Decision-Making
  • Critical Thinking
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Client Relationship Building
  • Strategic Planning
  • Business Development
  • Risk Management
  • Process Improvement
  • Rules and regulations

Certification

  • California Real Estate Broker's License
  • Continuing Education Certificates

Timeline

VP Sr. Director Business Risk Operational Controls

ServiceMac LLC (A First American Company)
07.2022 - Current

Managing Director of Business Controls

Homepoint Financial Corp.
04.2018 - 07.2022

SVP Compliance Officer

MB Financial Bank, Formally Cole Taylor Bank
09.2013 - 04.2018

Senior Consultant / Senior Technical Advisor / Operations & Quality Assurance Manager

Hilltop Advisors, LLC
09.2011 - 01.2013

Portfolio Manager

ServiceLink - FNF's National Lender Platform
11.2007 - 08.2011

Loan Servicing Audit Manager & Corporations Real Estate Broker

SN Servicing Corp. (Eureka, CA)
12.1997 - 07.2007

Buying Homes in Foreclosure - Forming Real Estate Syndicates - Agency - Fair Housing - Trust Funds - Ethics - Risk Management -

First Tuesday Real Estate School

Real Estate Principles - Real Estate Financing - Trust Fund Handling - Agency - Ethics and Fair Housing -

Allied Real Estate School

Bachelor of Science in Wildlife and Fisheries Biology -

Humboldt State University

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