Scott Beck
Medford,OR
Summary
To obtain a position as Consultant or Personal Banker within a setting that recognizes and rewards performance. General computer and electronic mail skills. Top 10 in new account and all related bank product sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Manager
Big 5 Sporting Goods
Medford, OR
02.2018 - 02.2021
- Reduced shrink from 1.3% to .35%
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Recorded inventory sales into organization's weekly income report.
Manager Trainee
Big 5 Sporting Goods
Grants Pass, OR
09.2016 - 02.2018
- Managed and mentored team of 15 employees.
- Re-organized shoe department to maximize profit and efficiency.
- Explained services and products to customers in friendly and engaging way.
- Devised processes to boost long-term business success and increase profit levels.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Planned and implemented team projects to accomplish objectives.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Stocking Lead
Grocery Outlet Bargain Market
Grants Pass, OR
08.2015 - 09.2016
- Managed night crew of 10 employees.
- Coordinated assignments to keep workspaces clean and organized.
- Enforced strict rotation policies for optimal food safety and minimal spoilage.
- Logged daily production, shrink and inventory levels in computer system.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
Furniture Sales Associate
Big Lots
Grants Pass, OR
11.2009 - 08.2015
- Communicated with clients to find and design layout best suited for client needs and location.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Cashier
Dollar Tree
Grants Pass, OR
01.2011 - 08.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Loan Officer/Loan Processor
Local Lending Group
Manhattan Beach, California
02.2007 - 10.2009
- Originated mortgages in a brokerage office as well as processed all files originated through the office from other loan officers
- Average monthly production for 2007/2008 of $4,000,000.00/month.
Loan Officer/Loan Processor
Ace Realty and Funding
Redondo Beach, California
07.2004 - 02.2007
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Average monthly production for 2006/2007 of $3,750,000.00/month.
Loan Consultant/Personal Financial Rep.
Washington Mutual Bank
Venice, CA
08.1999 - 02.2004
- First 3 years between 1999-2002 as personal financial representative sold equity products, opened new accounts, referred customers to WM financial for various investment products and maintained top 10 status in company
- Strong customer service skills as well as problem solving
- Originated mortgages in retail bank environment
- Specialized in second equity lending and lines of credit
- Average monthly production for 2003/2004 of $3,250,000.00/month
- Recipient of numerous awards for loan production, ranked within top 15% of California originators.
Education
No Degree - Business
University of Nevada - Las Vegas
Las Vegas, NV1984
High School Diploma -
Las Vegas High School
Las Vegas, NV06.1982
Skills
- Bottom Line Loan Master Servicing
- Customer Relations
- Referral Network Development
- Loan Processing Coordination
- Loan Officer Training
- Refinancing Options
- Work Planning and Prioritization
- Managing Cash Register
- Customer Service
- Staff Management
- Staff Supervision
- Positive and Constructive Feedback
- Office Management
- Team Recruiting and Onboarding
- Team Management
- Scheduling and Coordinating
- Managing Reception
- Employee Coaching and Motivation
- Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager
Big 5 Sporting Goods
02.2018 - 02.2021
Manager Trainee
Big 5 Sporting Goods
09.2016 - 02.2018
Stocking Lead
Grocery Outlet Bargain Market
08.2015 - 09.2016
Cashier
Dollar Tree
01.2011 - 08.2015
Furniture Sales Associate
Big Lots
11.2009 - 08.2015
Loan Officer/Loan Processor
Local Lending Group
02.2007 - 10.2009
Loan Officer/Loan Processor
Ace Realty and Funding
07.2004 - 02.2007
Loan Consultant/Personal Financial Rep.
Washington Mutual Bank
08.1999 - 02.2004
No Degree - Business
University of Nevada - Las Vegas
High School Diploma -
Las Vegas High School
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