Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
21
21
years of professional experience
Work History
General Manager
Rogue Bayfront Public House
Newport, Oregon
01.2018 - 01.2023
Hired to revamp and revitalize original Rogue Brewery public house
Ran daily operations for 125-seat restaurant
Responsible for weekly ordering; cost control; sales projections; P&L’s
Distillation of information from Portland office and Newport brewery into cohesive training documentation for staff
Increased sales by 13% first year, 27% over four years of tenure.
Managed diverse team of professionals, fostering positive work environment and high employee satisfaction
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies
Project Manager/Business Development
Edge Theatre
Denver, Colorado
01.2012 - 01.2018
Increased attendance by 39% over four year span
Increased revenue by 46% over four year span
Developed cross promotional platform
Developed pool of artistic leaders
Integral in new play development.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Associate Professor
Red Rocks Community College
Denver, Colorado
01.2008 - 01.2014
Taught eight different courses over tenure
Fight coordinated and assistant directed three different professional shows
Directed eight different shows for Edge Theatre
Acted in 15 different productions at various theatres
Responsible for course creation, syllabus creation, instruction, and grading.
Managed interpersonal conflict situations requiring tact, diplomacy and discretion, supporting culture of diversity, equity and inclusion with students, employees, alumni and other stakeholders.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
General Manager
Ceilo by Angela Hartnett, Gordon Ramsay Holdings
Boca Raton, Florida
01.2006 - 01.2008
Liaison for Boca Raton Resort and Club, worked hand in hand with Doug Zeif as F&B manager for the resort
Worked on travel packages with resort to increase guest experience
Managed fine dining restaurant for celebrity chef Gordon Ramsay
75 seats; banquet room seating 20
Hired before construction was completed; supervised finishing of construction
Project manager for London office and US location to incorporate legalities of US that varied from UK protocols
Created bar, cocktail list and wine list
Correctly calculated inventory and ordered appropriate supplies.
Carefully interviewed, selected, trained, and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
Cultivated relationship with country club members to promote restaurant
Supervised chef’s table menu and service on nightly basis
Executed banqueting system in lieu of banqueting manager.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
General Manager
Café Boulud Palm Beach
Palm Beach, Florida
01.2002 - 01.2006
Hotel liaison with owners of Brazilian Court Hotel
Developed travel packages with owners of hotel to increase guest experience
Managed fine dining restaurant for celebrity chef Daniel Boulud
Sales growth of 12% year to year in seasonal location
Director of Operations at Rivertowne Public House & King Street Public HouseDirector of Operations at Rivertowne Public House & King Street Public House