Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Billings

Rosemead,CA

Summary

Accomplished professional with extensive experience in managing all aspects of operations, retail, team, and organizational management processes across diverse sectors. Solid track record of establishing efficient workflow processes and implementing modified procedures to improve overall effectiveness of operational activities. Skilled in training and mentoring staff, while streamlining processes to enhance company profitability. Demonstrated expertise in increasing productivity and driving cost and time reduction along with ensuring timely resolution of complex issues to maximize efficiency of overall processes. Instrumental at supervising stock and inventory control procedures, while liaising with other stakeholders to secure profitable business opportunities for operational advancement. Articulate and refined; as well as adaptable to build strong relationships with all levels of management, vendors, and clients to enhance organizational outcomes. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

17
17
years of professional experience

Work History

Owner

S & J Limited
West Covina, CA
08.2024 - Current
  • Various duties involving the automotive industry.
  • Handled transactions for various vehicles.
  • Refurbished vehicles to achieve a pristine condition.
  • Ensured seamless workflow by completing mechanical work internally and delegating paint operations.

Distribution Center General Manager

American Tire Distributors
Santa Fe Springs, CA
09.2018 - 08.2024
  • Supervise two DC's along with solely operating one DC and holding concurrent responsibilities for an additional DC in SoCal
  • Employ strong interpersonal, communication, and professional skills in all areas of business by proficiently serving as mentor and roll model to staff to enhance team performance and company productivity
  • Currently operating Santa Fe Springs DC and led transition of DC from 93/115 to a current rank of 10/115.
  • Administered control over 2 DC’s, turning around one DC in only period of 90 days and facilitated in moving DC from YTD Ranking of 94/115 to the top ten in only period of six months.
  • Proactively utilized company KPI's to timely address operational concerns along with leading two DC's while sourcing a new leader for 10 months.
  • Efficiently trained, managed and empowered employees to promote professional skill development and perform all daily tasks.
  • Demonstrated SEAL certification and became Gold SEAL Certified across Compton and Santa Fe Springs locations.
  • Promoted via succession planning 6 individuals into Leadership positions.
  • Utilize 5S standards to improve the operations at both facilities.

Assistant Parts Manager/Service Drive Manager

Kia Downtown
Los Angeles
10.2017 - 08.2018
  • Fostered strong collaboration with support personnel to address and timely resolve all complex issues as per requirement and guidelines.
  • Delivered dynamic, positive, and memorable guest experiences to ensure enhancement in client satisfaction and retention.
  • Re-organized the Service Drive for better efficiencies enabling better customer service.
  • Applied changes in the Parts Dept to better enhance the speed of repairs in the Service Dept.

GM – Retail and Service Manager

Pep Boys Auto Parts and Service
01.2008 - 01.2017
  • Fulfilled responsibility of leading the Flagship and largest volume location within company for period of over six years
  • Maintained inline flow of all executed procedures and led accident free processes for over seven years
  • Delivered direct assistance regarding promotion of six assistant managers to store manager along with directing promotion of four shift supervisors to assistant managers
  • Efficiently communicated merchandise requirements and issues to appropriate category buyers within set timeframe and guidelines.
  • Administered complete cleaning of sales floor and warehouse area, while ensuring maintenance of neat and orderly product displays.
  • Steered optimum management of team of over 100 employees in retail, service, and commercial sector as per company requirements.
  • Delivered exceptional assistance to district manager and held responsibility of performing all his duties during timeframe of PTO.
  • Provided resolutions for all escalated Customer Service issues for the District.
  • Assisted in executing "helping hands Tuesday" program to facilitate all struggling Store Managers.
  • Led maximization in company profitability by leading consistent accomplishment of company sales targets.

Education

University of Arkansas
Fort Smith, AR

Skills

  • Operations Management
  • Strategic Planning and Execution
  • Process Efficiency
  • Transportation Efficiency
  • Performance management
  • Strategic Issue Resolution
  • Profit and Loss Oversight
  • Behavior-Based Safety Management
  • Team Development and Leadership
  • Collaborative Teamwork
  • Change Management Expertise
  • Effective Talent Succession Management
  • Inventory Control Expertise
  • Supply Chain Transportation Oversight
  • Operational Logistics Strategy
  • Warehouse Team Engagement

Timeline

Owner

S & J Limited
08.2024 - Current

Distribution Center General Manager

American Tire Distributors
09.2018 - 08.2024

Assistant Parts Manager/Service Drive Manager

Kia Downtown
10.2017 - 08.2018

GM – Retail and Service Manager

Pep Boys Auto Parts and Service
01.2008 - 01.2017

University of Arkansas
Scott Billings