Scott boatright
clayton,NC
Summary
Dynamic Operations Manager with a proven track record at Gallivan Site Contractors, excelling in process improvement and team leadership. Enhanced operational efficiency, achieving timely project delivery while fostering strong client relationships. Skilled in inventory management and conflict resolution, driving accountability and performance in fast-paced environments.
Overview
43
43
years of professional experience
Work History
Operations Manager
Gallivan Site Contractors
06.2022 - 09.2025
- Assisted in daily operations to ensure efficiency and workflow continuity.
- Supported team in inventory management and stock organization.
- Learned operational safety protocols to maintain workplace compliance.
- Contributed to process improvements by identifying workflow bottlenecks.
- Collaborated with team members to enhance communication and task coordination.
- Utilized software tools for tracking inventory levels and order fulfillment.
- Observed best practices for equipment usage and maintenance procedures.
- Participated in training sessions to build knowledge of operational standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Warehouse Production Worker
UPS
03.2015 - 11.2022
- Operated forklifts and pallet jacks to efficiently transport materials throughout the warehouse.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Conducted quality inspections on incoming and outgoing products to maintain high standards.
- Trained new employees on safety protocols and operational procedures for optimal workflow.
- Collaborated with team members to coordinate shipping schedules and meet delivery deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Maintained strong communication with supervisors and coworkers to address any concerns or issues that arose, promoting a collaborative work atmosphere.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with other departments such as Quality Control or Shipping and Receiving to ensure seamless workflow across all areas of the warehouse operation.
- Increased warehouse efficiency by optimizing storage organization and implementing effective inventory management.
Operations Manager
Legacy Earthworks
01.2020 - 06.2022
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Collaborated with team members to enhance communication and task coordination.
- Learned operational safety protocols to maintain workplace compliance.
- Supported team in inventory management and stock organization.
- Assisted in daily operations to ensure efficiency and workflow continuity.
- Participated in training sessions to build knowledge of operational standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed and reported on key performance metrics to senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
Construction Manager
Charah
03.2016 - 12.2019
- Led construction projects from inception to completion, ensuring adherence to timelines and budgets.
- Coordinated subcontractor activities, optimizing workflow and enhancing site safety protocols.
- Implemented quality control measures, improving compliance with industry standards and regulations.
- Developed project schedules, effectively allocating resources to maximize efficiency and productivity.
- Mentored junior staff, fostering professional growth and enhancing team performance on-site.
- Analyzed project risks, implementing mitigation strategies to minimize delays and cost overruns.
- Utilized construction management software for real-time progress tracking and reporting on project milestones.
- Supervised team of [Number] construction workers to maintain productivity and quality of work.
- Identified and resolved construction issues promptly to prevent delays.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Communicated daily with vendors to keep project fully operational.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Verified completed projects met approved time, quality, and cost estimates.
- Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
- Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
- Prepared and managed project budgets to accurately track costs and expenses.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Coordinated permit acquisition and ensured compliance with all regulatory requirements throughout each stage of construction.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Reduced construction costs through diligent budget management and effective negotiation with suppliers.
- Maintained strong lines of communication with all stakeholders involved in the project, ensuring transparency and collaboration towards shared goals.
- Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
General Superintendent
Fred Smith Company
03.1987 - 06.2016
- Directed multi-disciplinary teams to ensure on-time project delivery within budget constraints.
- Implemented safety protocols, resulting in improved site compliance and reduced incidents.
- Oversaw daily operational activities, optimizing workflow efficiency across multiple construction sites.
- Coordinated resource allocation and scheduling to maximize productivity and minimize downtime.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Developed project timelines and budgets, aligning resources with organizational goals for successful execution.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Collaborated with stakeholders to resolve conflicts and ensure alignment with project objectives.
- Streamlined communication between departments for better collaboration and faster decisionmaking.
- Ensured compliance with safety regulations, resulting in a significant reduction of workplace accidents.
- Enhanced team performance through regular training and professional development opportunities.
- Improved project efficiency by implementing detailed scheduling and resource allocation strategies.
- Identified areas of improvement in existing processes, leading to increased project quality standards.
- Developed strong relationships with clients, boosting customer satisfaction and repeat business rates.
- Facilitated effective communication between stakeholders, maintaining transparency throughout project phases.
- Reviewed change orders promptly, minimizing disruptions to ongoing work activities and schedules.
- Consistently met deadlines by prioritizing tasks and closely monitoring progress throughout the project lifecycle.
- Implemented innovative construction techniques to increase overall productivity on job sites.
Sergeant Infantry and Artillery
United States Army
01.1983 - 02.1987
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Gadsden High School
Anthony, NM04-1983
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Management
- Project management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- Customer relationship management
- MS office
- Maintaining compliance
- Goal setting
- Interpersonal communication
- Client relationships
- Inventory control
- Strategic planning
- Workflow optimization
- Project management abilities
- Process improvement
- Performance management
- Schedule management
- Project leadership
- Regulatory compliance
- Workforce management
- Client relations
- Onboarding and orientation
- Project planning and development
- Logistics management
Timeline
Operations Manager
Gallivan Site Contractors
06.2022 - 09.2025
Operations Manager
Legacy Earthworks
01.2020 - 06.2022
Construction Manager
Charah
03.2016 - 12.2019
Warehouse Production Worker
UPS
03.2015 - 11.2022
General Superintendent
Fred Smith Company
03.1987 - 06.2016
Sergeant Infantry and Artillery
United States Army
01.1983 - 02.1987
High School Diploma -
Gadsden High School
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