SCOTT BONE

Directed full-cycle business acquisition and account management across assigned territories, with emphasis on new client acquisition and strategic growth.

• Oversaw strategic accounts exceeding $70M in contract value, ensuring client satisfaction, retention, and sustained revenue growth.
• Negotiated and secured a 6-year sole-source agreement with the City of New York, reinforcing VitalChek's market leadership and government partnerships.
• Earned 4 Circle of Excellence Awards , consistently recognized among top performers for sales achievement and client impact.
• Cultivated trusted relationships with government agencies nationwide, driving contract renewals and expanding adoption of services.
• Delivered measurable results by aligning account strategies with organizational objectives, contributing to long-term market expansion.
• Managed agency operations utilizing VitalIQ software in both cloud-hosted and agency-hosted environments.
• Supported VitalChek's role as the industry leader in secure online ordering of government-issued vital records, ensuring identity verification, fraud prevention, and convenient public access to official documents.

Led business acquisition and account management, securing new clients and driving strategic growth.

• Secured first client within 60 days of hire, accelerating revenue generation and market entry.
• Managed top 20 accounts with a focus on strategic planning, upselling, and cross-selling opportunities.
• Designed and executed programs to expand e-billing adoption and acquire new clients.
• Partnered with the CEO to shape account management strategies that maximized growth of the existing client base.
• Built sales pipelines targeting large clients to increase revenue per account and strengthen market presence.
• Served as E-Billing specialist , collaborating with sales teams on process optimization and product positioning to boost sales.
• Supported a high-growth provider of turnkey, multi-channel bill payment and revenue reconciliation solutions for utilities, government, financial institutions, and healthcare organizations.

Led business acquisition across the Southeast U.S., targeting Top 100 retailers and Fortune 500 companies. Delivered complex stored value solutions (closed and open loop) through full program management, emphasizing relationship value to drive conversions.

• Built pipeline and secured new contacts within 120 days, generating $1M+ in first-year revenue.
• Revitalized inactive region by establishing a new business acquisition plan, driving sustained growth.
• Targeted Top 250 retailers and Fortune 500 companies, expanding adoption of closed- and open-loop stored value solutions.
• Executed solution-based sales strategies with full program management, leveraging third-party channels to increase prepaid market penetration.
• Represented SVS, the global leader in stored value solutions, delivering gift card, promotional card, and loyalty programs that enhanced client retention and revenue across industries.

Advised senior executives in Operations, IT, and Marketing at Fortune 1000 companies on online billing, statement, and payment solutions. Identified opportunities for Fiserv products to reduce costs and enable targeted marketing programs. Directed cross-functional teams through the 6–18 month sales-to-implementation cycle.

• Traveled extensively to conduct on-site client visits, building rapport and uncovering new business opportunities.
• Cultivated strong relationships with key enterprise clients, including American Express, CapitalOne, National Grid, and Bank of America.
• Consistently exceeded annual contract quotas of $2.8M–$4.0M, securing major agreements such as $3.8M with American Electric Power and $1.8M with Puget Sound Energy.
• Earned recognition in the 100% Club twice for surpassing measured sales quotas.
• Drove consultative enterprise solution sales across multiple organizational functions, leading collaborative strategies with presales, executives, and implementation teams.
• Represented a global leader in financial services technology solutions (Fiserv, acquired CheckFree in 2007), delivering electronic commerce, billing, payment, and transaction processing systems.

Partnered with sales teams to drive business opportunities across CheckFree/Fiserv solutions for Fortune 1000 billing organizations. Supported 6–8 sales representatives serving banking and payment processing clients. Designed and implemented sales strategies and solution architectures aligned with client needs, while advising on best practices in electronic billing and payment.

• Supported technical sales efforts that secured the American Express account, Fiserv’s largest e-bill transaction customer ($2.5M).
• Led technical presentation design for Cingular/AT&T Mobility, resulting in a $1.5M electronic billing and payment sale.
• Consistently exceeded sales goals; earned Presidents Club recognition all three years awarded to the presales team.
• Managed multiple complex proposals simultaneously, integrating CheckFree and Fiserv products to deliver tailored client solutions.
• Maintained deep expertise across the full suite of CheckFree/Fiserv products to support client engagements.

Managed the two largest accounts in CheckFree’s Electronic Billing Services Division. Developed and executed strategic annual plans to drive revenue growth and customer satisfaction, with emphasis on cross-sell and upsell opportunities. Coordinated matrix teams to deliver results.

• Managed the Bank of America account, driving revenue growth of over 50% ($8M); expanded the Federated (Macy’s) account, achieving a 300% increase in revenue over 3 years through upselling services.
• Directed all contract renewal activities across assigned accounts, maintaining 100% client retention.