Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Warehouse Supervisor
Safelite
09.2018 - Current
Managed and motivated employees to be productive and engaged in work.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Developed detailed plans based on broad guidance and direction.
Created daily, weekly and monthly reporting for Senior Management to keep them apprised of Key Performance Indicators
Conducted regular meetings with personnel to discuss progress and identify areas of improvement
Enhanced employee productivity through effective training programs and performance evaluations.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Handled day-to-day shipping and receiving overseeing more than 1000 PO's per day.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Supervised warehouse operations by managing employees during shifts.
Quality Manager
Safelite
04.2013 - 09.2018
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Streamlined production processes by identifying areas for improvement and implementing corrective actions.
Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
Evaluated quality problems and performed assessments to identify and resolve issues.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
Assistant Store Manager
Safelite
10.2008 - 09.2013
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
High School Diploma -
Eastwood High School
El Paso, TX
05.1976
Skills
Performance Management
Material Handling
Warehouse Organization
Workforce Management
Staff Development
Policy Implementation
Operations Management
Team Leadership
Project Management
Problem Solving
Warehouse Logistics
Order picking and processing
Timeline
Warehouse Supervisor
Safelite
09.2018 - Current
Quality Manager
Safelite
04.2013 - 09.2018
Assistant Store Manager
Safelite
10.2008 - 09.2013
High School Diploma -
Eastwood High School
Similar Profiles
Joshua GormanJoshua Gorman
Fulfillment Manager at SafeliteFulfillment Manager at Safelite