Scott Brown
Magna,UT
Summary
Dedicated technician with a strong background in mechanical repairs and customer service. Proven ability to diagnose issues quickly and accurately, enhancing service efficiency
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technician
Performance Ford Truck Country
Woods Cross, UT
06.2024 - Current
- Conducted routine maintenance and repairs on various Ford truck models.
- Diagnosed mechanical issues using advanced diagnostic tools and software.
- Assisted in performing vehicle inspections to ensure safety compliance.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Ensured cleanliness and organization of work area to promote a safe environment.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Technician
Larry H Miller Super Ford
Salt Lake City, UT
04.2021 - 05.2024
- Maintained accurate records of service performed and parts used for inventory management.
- Provided exceptional customer service by addressing client inquiries regarding vehicle performance and services offered.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Technician
Crandall Ford
Park City, UT
06.2020 - 04.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Diagnosed and repaired automotive systems using advanced diagnostic tools and equipment.
- Led routine maintenance tasks to ensure vehicle safety and operational efficiency.
- Streamlined repair processes, reducing turnaround time for vehicle servicing.
Technician
First Choice Ford
Rock Springs, WY
03.2016 - 06.2020
- Trained new technicians
- Collaborated with service advisors to communicate repair needs and solutions effectively.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
Technician
Showalter Ford
Vernal, UT
06.2013 - 03.2016
- Diagnosed and repaired complex mechanical issues in various vehicle types.
- Conducted regular maintenance checks to ensure optimal performance and safety compliance.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
Associate of Occupational Studies, SpecializedTech - Mechanical Engineering
Universal Technical Institute
Phoenix, AZ05-2012
GED -
Adult Education Center
Roosevelt, UT05-2010
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Heavy lifting
- Workload management
- Routine Inspections
- Electrical repair
- Electrical diagnosis
- Transmission repair/ rebuild
- Differential repair/rebuilt
- Engine repair
- Drivability
- Steering and suspension
Certification
EPA section 609
Ford Senior Master Technician
Timeline
Technician
Performance Ford Truck Country
06.2024 - Current
Technician
Larry H Miller Super Ford
04.2021 - 05.2024
Technician
Crandall Ford
06.2020 - 04.2021
Technician
First Choice Ford
03.2016 - 06.2020
Technician
Showalter Ford
06.2013 - 03.2016
Associate of Occupational Studies, SpecializedTech - Mechanical Engineering
Universal Technical Institute
GED -
Adult Education Center