Scott Brown
Commerce,GA
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Worker
Kerry Ingredients
Commerce, GA
11.2021 - Current
- Operated forklift to move materials and finished products within warehouse.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Reported any issues to supervisor immediately for resolution.
- Verified accuracy of finished products against work orders or blueprints.
Assistant Manager
Fuddruckers Restaurants LLC
Commerce, GA
03.2017 - 11.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
General Manager
GrafTech
Grayson, GA
06.2014 - 03.2017
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu
Tucker, GA05-2014
Skills
- Machine Operation
- Batch production
- Equipment Calibration
- Manufacturing support
- Equipment Operation
- Equipment Troubleshooting
- Machinery Operation
- Materials Handling
- Restaurant operations management
- Customer Engagement
- Staff Management
- Schedule Coordination
- Operations Management
- Menu development
- Recruitment
Certification
- Servsafe
- Forklift Operator
- Scissorlift operator
Timeline
Production Worker
Kerry Ingredients
11.2021 - Current
Assistant Manager
Fuddruckers Restaurants LLC
03.2017 - 11.2021
General Manager
GrafTech
06.2014 - 03.2017
Associate of Arts - Culinary Arts
Le Cordon Bleu
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