Scott Brumback

•Seasoned Sales Executive with a proven track record of success for largest full-service vacation rental Management Company in North America.
•Successfully on-boarded over 90 homes, contributing to an estimated revenue of 6.5 million in Central & Northern regions of California.
•Educating homeowners on how to maximize their return on investment while maintaining value of their property with home care services for both full-service and self-managed property management.
•Worked closely with sales & operation team members on a daily basis with empathy and support.

•Managed and motivated employees in very busy work environment. Resolved staff member conflicts by actively listening to concerns and finding appropriate middle ground by applying support and empathy.
•Managed over 100 vacation properties in Central California Sierra's. Generated new clients through cold calling and market research. On-boarded over 100 properties including property photography, copy writing and setting rates.
•Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
•Improved marketing to attract new customers and promote business.
•Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Recruited and hired promotional team of talented individuals to execute innovative promotional events including concerts, fundraising and media sale appearances while enhancing consumer experience.
• Worked with programming department to create targeted advertising strategies for key customer demographics.
• Developed and implemented major fundraising events for non-profit organizations such as Valley Children's Hospital, Salvation Army, Chamber of Commerce organizations & Central California Blood Center.
• On-Air personality for top rated stations in Central California region. Enhanced listener experience by creating engaging and entertaining content tailored to target audience. Rated #1 Arbitron 25-54 demographic.
• Maintained professional relationships with artists'' representatives to secure exclusive interviews or premieres of new music releases.