Scott B. Salvaggio
Mobile,AL
Summary
Driven by results, I leveraged Microsoft Office and analytical problem-solving skills at Pier 1 Imports to lead teams of up to 25, driving sales to approximately $19 million. My focus on customer engagement and financial auditing significantly enhanced store performance and profitability, establishing a strong, achievement-oriented workplace culture. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager
Rooms To Go
Mobile, AL
08.2011 - Current
- Manage a high volume store responsible for over $10 million in sales in coordination with the store’s general manager
- Provide leadership & direction of sales floor & office activities, including assisting customers and addressing their concerns
- Hire, train, and coordinate a staff of 15 to 20
- Develop a strong team by establishing sales goals, assessing their performance, and providing feedback
- Promptly address & resolve store associate questions & policy violations
- Effectively manage accuracy of inventory and maintain price integrity
- Ensure the store’s financial performance by implementing effective expense & payroll control and cash management
- Coordinate with Marketing, Human Resources, and System Support to implement Corporate Office objectives
- Build relationships with customers and store associates to create a great place to work & shop
Store Manager
Pier 1 Imports
Mobile, AL
02.1998 - 04.2010
- Managed a large volume store responsible for approximately $19 million
- Provided leadership and management in all aspects of store operations for maximization of profits
- Hired, trained and coordinated a staff of 15 to 25
- Directed sales floor activities, assisted customers and addressed customer concerns
- Input data for preparation of daily sales reports used to develop sales and promotional strategies
- Developed a strong management team by regularly assessing their performance and providing feedback
- Promptly addressed and resolved policy violations and performance variations with associates
- Effectively managed accuracy of inventory and maintained price integrity
- Managed associate’s personal and biographical information using Peoplesoft software
- Analyzed business models to create productive and profitable action plans
- Built relationships with customers and associates to create pleasant working environment
Assistant Store Manager
Blockbuster Music
Metairie, LA
01.1994 - 02.1998
- Promoted customer satisfaction
- Assisted store management in all activities associated with sale production
- Lead team in meeting all store expectations and standards
- Independently coordinated and performed activities involving supervision and training of store associates, sales and service, merchandise management, visual merchandising, asset production, and administration and store maintenance
- Modeled values and ethics of the company
- Assisted manager in daily paperwork audits
- Ensured visual merchandising was communicated and maintained by all associates
- Assisted store manager in all cash management policies and procedures and followed up with associates
- Communicated to store manager all operational functions of the business
- Assisted in training and development of a strong sales force
Education
Bachelor of Science - Management
University of New Orleans
New Orleans, LA01.1997
High School Diploma -
Jesuit High School
New Orleans, LASkills
- Microsoft Office Proficiency
- Financial Auditing
- Customer Demographic Analysis
- Web Proficiency
- Analytical Problem Solving
- Payroll Management
- Expenditure Monitoring
- Workplace Evaluation Process
- Customer Engagement
Accomplishments
- 2008 Store Manager of the Year
Timeline
Assistant Store Manager
Rooms To Go
08.2011 - Current
Store Manager
Pier 1 Imports
02.1998 - 04.2010
Assistant Store Manager
Blockbuster Music
01.1994 - 02.1998
Bachelor of Science - Management
University of New Orleans
High School Diploma -
Jesuit High School
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