Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Campana

Cape Coral

Summary

Dynamic service professional with a strong work ethic and proven multitasking abilities, honed at Olive Garden Restaurant. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving. Reliable team player skilled in cash handling and up-selling strategies, consistently contributing to a positive dining experience.

Overview

12
12
years of professional experience

Work History

Sevice Helper

All Glass and Aluminum
07.2024 - 07.2025
  • Improved customer satisfaction by providing timely and efficient service assistance.
  • Streamlined service processes with clear communication and organization skills.
  • Conducted routine inventory checks for proper stock management and replenishment.
  • Provided exceptional customer service, addressing concerns, and answering questions promptly.
  • Contributed to the achievement of company goals through diligent work ethic and teamwork.
  • Followed strict safety guidelines to minimize workplace accidents and injuries.
  • Managed time effectively to ensure prompt completion of assigned tasks within deadlines.

Server

Framchescos Ristorante
06.2018 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server/ Bartender

Olive Garden Restaurant
06.2013 - 02.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Lakes Community High School
Lake Villa, IL
05-2007

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Empathy and patience
  • Up-selling strategies
  • Cash handling experience
  • Problem-solving
  • Attention to detail
  • Multitasking

Timeline

Sevice Helper

All Glass and Aluminum
07.2024 - 07.2025

Server

Framchescos Ristorante
06.2018 - 01.2024

Server/ Bartender

Olive Garden Restaurant
06.2013 - 02.2018

High School Diploma -

Lakes Community High School

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