Scott Center
Fort Scott,Kansas
Summary
Dynamic [Job Title] with [Number] years of experience in caring for vehicles on sales lot. Strong multi-tasker with solid track record of customer satisfaction. Detail-oriented and skilled at creating effective displays of merchandise. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Lot Manager
Briggs Auto Group
08.2017 - Current
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Added and maintained key tags, inspection decals and window stickers for [Number] vehicles on sales lot.
- Collaborated with lot staff to have vehicles ready for lot within 48 hours.
- Maintained attractive, tidy parking lot for [Type] dealership.
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Achieved and maintained pristine condition of automobiles on lot and in showroom.
- Drove automobiles to other dealerships or vendors for pickups and deliveries..
- Picked up and delivered customers using dealership vehicles.
- Protected vehicles from storm damage by removing debris from lot.
- Designed intriguing layout for parking lot of vehicles for sale at [Type] dealership.
- Lifted items weighing over [Number] pounds.
- Rendered excellent service to customers and sales staff of [Number] at [Type] dealership.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
High School Diploma -
Fort Scott Sr High School
Fort Scott, KS05.1992
Skills
- Assignment Delegation
- Heavy Machinery Operation
- Scheduling and Coordinating
- Supply Chain Improvement
- Training Initiatives
- Safety Policies and Procedures
- Performance Feedback
- Compliance Requirements
- Loss Prevention Goals Monitoring
- Consultative Sales Approach
Timeline
Lot Manager
Briggs Auto Group
08.2017 - Current
High School Diploma -
Fort Scott Sr High School
Similar Profiles
Mack HallMack Hall
Sales Professional at Briggs Auto GroupSales Professional at Briggs Auto Group
Evan McWilliamsEvan McWilliams
Lube Technician at Briggs Auto GroupLube Technician at Briggs Auto Group
Issiah ThurmanIssiah Thurman
Car Salesman at Briggs Auto GroupCar Salesman at Briggs Auto Group