Scott Christopher Riley
Saint Petersburg
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
27
27
years of professional experience
Work History
Account Manager (Southeast Region)
AMN Healthcare
01.2018 - Current
- Implement new customers
- Place orders (Salesforce)
- Build equipment
- Repair broken equipment
- Train hospital staff
- Conduct quarterly reviews
- Acquire new business
Intake and Investigations Manager
SPCA Tampa Bay
01.2016 - 01.2017
- Oversee animal surrenders and euthanasia’s
- Oversee animal investigations and transport of sick and injured wildlife
- Scheduling
- Create yearly budget for the Intake and Investigations department
- Hiring of new employees
- Ordering supplies
- Attending weekly Operations meetings
- Working with hospitals and shelters to arrange boarding for animals
Director of Event Technology
PSAV, The Ritz Carlton
01.2016 - 01.2016
- Hiring of new employees
- Daily billing
- Create monthly business reviews
- Financial forecasting
- Attending daily management meetings with hotel
- Sales
- Overseeing large projects
- Running weekly labor calls
- Attending site visits with clients
- Negotiating pricing with clients to win bids
- Ensuring event success
Assistant Director
PSAV, The Renaissance Vinoy
01.2015 - 01.2016
- Scheduling labor for show support
- Ordering equipment
- Supervising show builds
- Managing inventory cycles
- Collaborating with the sales staff to design shows
- Run daily staff meetings
- Creating purchase orders
- Training of new employees
- PM on large projects
Operations Manager
American AVC, The Renaissance Vinoy
01.2014 - 01.2015
- Scheduling labor for show support
- Ordering equipment/supplies
- Supervising show builds
- Managing inventory cycles
- Collaborating with the sales staff to design shows
- Run daily staff meetings
- Creating purchase orders
- PM on large projects
Operations Manager
AVISPL, The Renaissance Vinoy
01.2014 - 01.2014
- Scheduling labor for show support
- Ordering equipment/supplies
- Supervising show builds
- Managing inventory cycles
- Collaborating with the sales staff to design shows
- Run daily staff meetings
- Creating purchase orders
- PM on large projects
AV Technician
AVISPL, The Renaissance Vinoy
01.2010 - 01.2013
- Set-up, operate, and dismantle audio equipment
- Audio Mixers
- Wireless Microphones (Hand Held/Lavalier)
- Computer Audio
- Small to large sound systems (Cabinets/Subwoofers)
- Tele Conferencing (Polycom, JK Audio)
- Audio Recording
- Set-up, operate, and dismantle video equipment
- Video switchers
- Building screens (80” to 10 ½ x 14)
- Aligning projectors
- PowerPoint (Mac & PC)
- Plasma Podiums
- Video Tele Conferencing
- DVD Players
- Provide end-user support for meetings requiring Videoconference/AV services
- Camera Operator
- FOH engineer
- Conduct onsite/offsite client visits
- Customer Service
Vendor Coordinator
Home Shopping Network
01.2008 - 01.2009
- Setup new vendors
- Maintain active vendors
- Load in new items
Task Coordinator
Home Shopping Network
01.2007 - 01.2008
- Create daily reports; maintain and create Excel spreadsheets
- Supervise and delegate daily tasks
- Train new hires and assist handlers
- Process and purge damaged merchandise
- Complete missing item reports, make adjustments and purge from inventory
- Manage inventory including allocating, assigning and releasing purge orders
- Coordinate pallet movements between retail and liquidation centers
- Escalate and resolve system issues
- Assist receiving clerks
- Coordinate inventory projects
- Execute shift responsibilities in the manager’s absence
Handler 1
Home Shopping Network
01.2004 - 01.2007
- Support live shows
- Assist with In Touch tours
- Warehouse responsibilities
- Track inventory
Inventory Handler
Finish Line
01.2001 - 01.2003
- Operated store register
- Sold merchandise
- Implemented training for new employees
- Processed orders
- Handled all inbound/outbound inventory
- Inventory specialist
Sales Representative
Pinch-A-Penny
01.1999 - 01.2001
- Extensive customer service
- Operated store register
- Physical labor
Education
A.S. - Recording Arts
Full Sail University
Winter Park, FL10.2009
ACSF - Air Conditioning Service Fundamentals -
Pinellas Technical College
03.2025
EPA 608 Universal Technician - undefined
The Training Center
09.2023
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Relationship building
- Strategic planning
- Sales development
- Account oversight
- Issue resolution
- Networking skills
- Account development
- Client rapport
- Customer relationship management (CRM)
Timeline
Account Manager (Southeast Region)
AMN Healthcare
01.2018 - Current
Intake and Investigations Manager
SPCA Tampa Bay
01.2016 - 01.2017
Director of Event Technology
PSAV, The Ritz Carlton
01.2016 - 01.2016
Assistant Director
PSAV, The Renaissance Vinoy
01.2015 - 01.2016
Operations Manager
American AVC, The Renaissance Vinoy
01.2014 - 01.2015
Operations Manager
AVISPL, The Renaissance Vinoy
01.2014 - 01.2014
AV Technician
AVISPL, The Renaissance Vinoy
01.2010 - 01.2013
Vendor Coordinator
Home Shopping Network
01.2008 - 01.2009
Task Coordinator
Home Shopping Network
01.2007 - 01.2008
Handler 1
Home Shopping Network
01.2004 - 01.2007
Inventory Handler
Finish Line
01.2001 - 01.2003
Sales Representative
Pinch-A-Penny
01.1999 - 01.2001
EPA 608 Universal Technician - undefined
The Training Center
A.S. - Recording Arts
Full Sail University
ACSF - Air Conditioning Service Fundamentals -
Pinellas Technical College
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