Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
24
years of professional experience
Work History
Eligibility Specialist/Caseworker
State of Michigan
04.2012 - 07.2024
Interview applicants and recipients in person and by phone to determine client needs, both financial and non-financial
Identify appropriate department programs and services to address needs to include SNAP, Medicaid, State Emergency Relief, and Cash Assistance eligibility
Discuss the department expectations and the client's rights and responsibilities to assist in gaining the client's cooperation
Explains the consequences for failure to meet required objectives
Communicate complicated policy and procedures clearly and concisely
Solicit feedback from the client in order to ascertain his/her level of understanding of department requirements
Play an integral part of the client's support system offering positive reinforcement, building self esteem, identifying the client's strengths and recommending services to enhance the client's potential for success
Emphasizes the social benefits of employment and challenges the client to become self sufficient
Encourages the client's effort toward independence and strengthening his/her family unit
Interacts with department and community employment staff and guiding families in their efforts to become self supporting.
Veterans Employment Representative
State of Michigan
01.2012 - 03.2014
Provide enhanced and in depth (intensive) employment services, using the case management model, to specific veterans and spouses with certain barriers to employment
Conduct comprehensive/specialized assessments to understand specific veterans/spouses' interests, preferences, support needs, skill sets, and abilities to achieve their employment goals
Coordinate with specific veterans/spouses to develop individually tailored employment plans
Conduct job searches, job referrals and placement activities for specific veterans/spouses
Conduct individualized job development and job search activities based on specific veterans/spouses' skill sets
Refer specific veterans/spouses to other agencies for supportive services
Annotate intensive services provided to specific veterans/spouses in automated data system and managers' report
Annotate case notes in automated data system
Provide follow up support to specific veterans/spouses to ensure jobs are maintained and individuals progress in employment
Conduct relationship building, outreach and recruitment activities with other service providers in the local area to identify qualified veterans with significant barriers to employment
Annotate outreach and recruitment activities in automated data system, managers' report and worksheet
Participate in mandatory training and meetings.
Senior Human Resources Supervisor
Department of Defense, United States Army
01.2006 - 12.2011
Principal point of contact within a 800 Person Battalion to provide administrative advice, guidance, and assistance on personnel management, pay administration and personnel programs
Supervised a 7 person Human Resource Team while deployed to Operation Iraqi Freedom
Prepared and processed a variety of personnel actions to include promotions, transfers, evaluations and inspections
Coordinated hiring boards and conducted interview process for Active Guard and Reserve applicants
Provided orientation and administrative training for all newly hired personnel
Processed all awards, promotions, discharges and leave of absence for 800 Soldiers
Reported strength and processed pay transactions daily for the Battalion
Ensure the section is adhering to military policies and regulations.
Operations Non-Commissioned Officer
U.S. Army
08.2000 - 12.2005
Oversee the unit's training requirements ensuring the unit's readiness for combat
Managed a 2 million dollar budget during Operation Iraqi Freedom for production and procurement of goods and services
Directly supervised staff assigned to the Operations Section to include military and civilian personnel
Mentor and provided leadership, technical advice and administrative guidance and instructions regarding security, weapons training, loss prevention, and self defense
Directly responsible for combat readiness, physical health, and force protection from enemy forces for the platoon.