Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Scott Coburn

Chicago,IL

Summary

Skilled restaurant industry veteran offering 20+ years of experience, consistently providing professional and memorable service. Use of artistic creativity to draft unique culinary offerings. Multifaceted knowledge of both FOH and BOH operations. A team leader with a willingness to assist where needed.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Ed and Jeans
05.2024 - Current
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Bartender

The University Club of Chicago
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Beverage Lead

Lush Food and Drink
10.2022 - 09.2023
  • Worked with the Operations Manager generating unique seasonal and event libations.
  • Designed and batched cocktails for service and retail sales company-wide.
  • Responsible for stock and ordering for daily operations and specialized events.

FOH Lead

Le’ Piano
07.2019 - 10.2022
  • Responsible for hiring and educating new employees about service and bartending techniques.
  • Multitasking responsibilities to assist FOH and BOH as needed.
  • Developed the standard of operations for the establishment.

Lead Bartender

Fred’s Garage
08.2017 - 11.2019
  • Developed daily cleaning tasks, management of inventory, and scheduling for bar staff.
  • Ensured food safety and bar sanitation standards were upheld.
  • Established relationships with patrons, generating loyal regulars.

Education

Associate of Arts -

Kansas City Art Institute
Kansas City, MO

Skills

  • Food and drink pairings
  • Drink chemistry knowledge
  • Staying up to date with the latest bartending trends
  • Ability to upsell
  • Intuitive customer service
  • Proactive attention to detail
  • Strong multitasking
  • Team player attitude

Certification

Serve Safe and Basset Certified

Timeline

Bartender

Ed and Jeans
05.2024 - Current

Bartender

The University Club of Chicago
02.2023 - Current

Beverage Lead

Lush Food and Drink
10.2022 - 09.2023

FOH Lead

Le’ Piano
07.2019 - 10.2022

Lead Bartender

Fred’s Garage
08.2017 - 11.2019

Associate of Arts -

Kansas City Art Institute

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Scott Coburn