Scott Coley
Hickory,NC
Summary
Dynamic and brand new Rescue Technician at Iredell County Rescue. Excelled in hazardous materials handling and demonstrated exceptional leadership, fostering team coordination. Achieved significant enhancements in rescue operations through continuous professional development and effective use of technology. Renowned for great computer skills and people management, ensuring operational excellence and safety. Great leadership skills n very knowledgeable in warehousing n machine operator.
Overview
12
12
years of professional experience
Work History
Rescue Technician
Iredell County Rescue
12.2023 - Current
- Demonstrated adaptability in various environments, including confined spaces, high angles, water, and hazardous materials situations.
- Participated in post-incident debriefings and after-action reviews, identifying areas of improvement and lessons learned for continuous enhancement of rescue operations.
- Continuously updated knowledge on industry advancements through participation in workshops, conferences, webinars, or other professional development opportunities related to the rescue field.
- Developed proficiency in multiple rescue disciplines, including rope access, swiftwater rescue, and structural collapse scenarios.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Optimized rescue operations with effective communication and coordination among team members.
- Leveraged specialized tools such as hydraulic cutters, spreaders, airbags, tripods, winches, and rigging systems for optimal results in challenging rescue scenarios.
Assistant Manager
Sheetz
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Custodian
South Iredell High School
07.2019 - 10.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Shipping and Receiving Manager
Bradley Coatings
05.2012 - 08.2016
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Improved order processing speed by introducing barcode scanning technology into the workflow process.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
Education
Diploma -
West Iredell High School
Statesville, NC06.2007
Skills
- Basic Life Support
- Personal Protective Equipment
- Map Reading and Navigation
- Hazardous Materials Handling
- Equipment inspection and testing
- Does have machine operators, forklift and warehousing experience
- CPR and First Aid certification
- Great computer skills
- Very big people skills n leadership
Timeline
Rescue Technician
Iredell County Rescue
12.2023 - Current
Assistant Manager
Sheetz
01.2023 - Current
Custodian
South Iredell High School
07.2019 - 10.2022
Shipping and Receiving Manager
Bradley Coatings
05.2012 - 08.2016
Diploma -
West Iredell High School