Scott Cook

Strategic and accomplished Automotive Finance Manager with a consistent track record of delivering exceptional financial performance. Proven ability to generate annual gross profits of 2 million dollars.

Financial Deal Structuring:

• Expertly structure, and provide financing options to customers, resulting in a 60% increase of value-added services per deal.
• Collaborate with sales teams to customize financing solutions, ensuring alignment with customer preferences and budget constraints.
• Enhanced clients experience while maximizing profitability.

Customer Relationship Management:

• Build and maintain strong relationships with customers, earning a reputation for trustworthiness and transparency.
• Provide personalized financial guidance, addressing customer concerns,and ensuring a seamless and positive buying experience.
• Developed and strengthened relationship with lenders.

Financial Analysis and Risk Assessment:

• Conduct comprehensive financial analyses to assess customer creditworthiness, minimizing financial risks for the dealership.
• Implement effective risk mitigation strategies, driving down chargebacks to below 8% monthly.

Regulatory Compliance:

• Ensure strict adherence to state and federal financing regulations, maintaining a flawless record of compliance during audits.
• Stay abreast of industry changes and updates, implementing necessary adjustments to dealership processes.
• Reviewed documentation and identified financial discrepancies where applicable to ensure compliance and efficiency.

Team Collaboration:

• Collaborate with sales, service, and administrative teams to streamline communication and enhance overall dealership efficiency.
• Conduct training sessions for sales staff on financing processes, ensuring a consistent and customer-focused approach.
• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Provide training for new and existing staff members on financial procedures, systems, and strategies to prepare for job requirements and enhance customer experience.

• Converted leads to sales by way of effective communication and a "customer first" mentality.
• Successfully closed an average of 15 car sales per month, consistently ranking among the top in sales.
• Utilized a consultative selling approach to understand customer needs and recommend suitable vehicles, resulting in increased customer satisfaction.
• Implemented creative sales strategies, including promotional events and customer loyalty programs, contributing to a 40% increase in monthly sales volume.
• Organized and led local marketing events to drive dealership traffic, sales, and overall profitability.
• Maintained up-to-date knowledge of automotive industry trends, new models, and competitor offerings to provide customers with accurate and informed information.