Scott Curtsinger
Lubbock
Summary
Experienced owner of Texas Triangle Outfitters, skilled in financial management and client relationship management. Focused on delivering high customer satisfaction and operational excellence to foster long-term business success.
Overview
26
26
years of professional experience
Work History
PGTAA Master Teaching Certification
Self Employed
Lubbock
09.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs promptly to enhance service delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Facilitated resolutions for customer inquiries, ensuring satisfaction.
USCG Captain
Self
Lubbock
07.2021 - Current
- Navigated diverse water conditions, prioritizing passenger safety and comfort.
- Managed vessel maintenance, ensuring operational standards and reliability.
- Ensured compliance with maritime regulations during all operations.
- Cultivated client relationships, enhancing loyalty and encouraging repeat business.
Owner Texas Triangle Outfitters
Self Employed
Lubbock
11.1999 - Current
- Managed daily operations to streamline workflow across business functions.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial management, including budgeting and expense tracking to maintain fiscal health.
- Led customer service initiatives to improve client satisfaction and retention.
- Cultivated relationships with existing clients through exceptional customer service.
Education
High School Diploma -
Coronado High School
Lubbock, TX05-1985
Some College (No Degree) - Range and Wildlife Management
Texas Tech University
Lubbock, TXSkills
- Maritime operations
- Maritime compliance
- Budget management
- Client relationship management
- Customer service
- Educational outreach
Timeline
PGTAA Master Teaching Certification
Self Employed
09.2023 - Current
USCG Captain
Self
07.2021 - Current
Owner Texas Triangle Outfitters
Self Employed
11.1999 - Current
High School Diploma -
Coronado High School
Some College (No Degree) - Range and Wildlife Management
Texas Tech University