Scott DeJoseph
Food Service Professional
Prescott,AZ
Summary
Seasoned, dedicated Food Service professional seeking to bring passion and invaluable experience to a service-focused team as a KM/FSM or Assistant to. To share proven leadership and relational skills alongside a dedicated team with the mutual goal of serving others well for success.
Energetic, live personality with a strong customer focused background coupled with expertise in Team Management, Relationship Building; Health & Food Safety protocols; Menu Planning/Development; Profitability and Service Execution.
Passionate faith, 23 years active with our local church, established strong relationships and worked with non-profits & area organizations with events to better our Prescott Hometown for everyone. Multiple State & local Award-Winning Caterer, Sales Rep of the Year for Sysco Arizona [1990], Certified Professional Food Manager & First Aid.
Extensive experience working with a broad base of distributors and food service professionals to maximize: Vendor performance; Purchasing Programs/Rebates; Consistent Supplies/Deliveries, Guest Satisfaction and overall profitability & success.
Overview
42
42
years of professional experience
Work History
Food Service Team Member
Chapel Rock Conference Center
Prescott, AR
02.2021 - Current
- Prepared food orders to support waitstaff and other team members.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Limited portion sizes and used garnishes to control food costs.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Owner/Operator Manager
Premier Catering & Events
Prescott, United States
04.2012 - Current
- Applied performance data to evaluate and improve operations, food & labor costs, target current business conditions and forecast needs.
- Managed day-to-day business operations & event logistics.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained and motivated employees to perform daily business functions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Devised processes to boost long-term business success and increase profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed high profile customers and territories up to $5Million.
- Founded and grew Premier Catering & Events business, growing revenue to $375,000 in third year.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Owner/Operator
Touch & Go Cafe
Prescott, Arizona
06.2016 - 02.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Won RFP to assume Cafe operations on Embry Riddle Aeronautical University campus.
- Created and monitored promotional approaches to increase sales and profit levels.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Created menus & daily specials for greatest customer appeal.
- All purchasing and vendor contacts.
- Managed employee scheduling.
Territory Account Manager
USFoods / Sysco Arizona
Northern Arizona, AZ
04.1987 - 04.2016
- Drove client engagement, improved client satisfaction and earned client advocacy through communication and relationship management.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Adhered to state and federal regulations covering industry activities.
- Managed over 60 accounts within Northern Arizona territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Managed $5,000,000. territory with multiple/high profile customers.
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Communicated well with broad range of professionals to promote my employer and my customers.
- Maintained relevance and fluency on company offerings and industry trends.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked independently with minimal supervision.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Evaluated customer menus and presented cost and labor saving alternative menu/product options for available products and services that could improve overall current business needs.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Education
High School Diploma -
Prescott High School
Prescott, AZ05.1980
Skills
- Customer Service / Time Management
- Verbal and Written Communication
- Team Leadership / Relationship Building
- Staff Scheduling / Logistics
- Menu Creation & Planning
- Problem Anticipation and Resolution
- Assignment Delegation
- Calendar / Time Management
- Supplier Monitoring & Relationships
Accomplishments
Successful 35 year career as a Territory Manager in broadline Food service distribution; Multiple State & Local Award Winning Caterer [AZ Big Biz, Best of Prescott, etc.]. Created & managed menus for numerous clients including exclusive venue catering agreements. Top Sales Rep for Sysco in Arizona [2000]. Preferred vendor status at most venues in the Quad-cities area. Implemented Plans & Procedures and Facilitated Grand Opening of the Plaza View Ballroom venue in Prescott as the exclusive caterer. Opened & managed Touch 'n Go Cafe on ERAU Campus as Owner/Operator for two years. Sales, purchasing & operational manager of Ponderosa Produce. Menu Development & Meal Planning. Managed Catering Staff and events up to 1000 guests, general operations, sales, contracts, and receivables from 2008 - present. I was a successful specialist in acquiring customers we'd never had prior luck with.
Timeline
Food Service Team Member
Chapel Rock Conference Center
02.2021 - Current
Owner/Operator
Touch & Go Cafe
06.2016 - 02.2018
Owner/Operator Manager
Premier Catering & Events
04.2012 - Current
Territory Account Manager
USFoods / Sysco Arizona
04.1987 - 04.2016
High School Diploma -
Prescott High School
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