Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Scott Deschaine

Chicopee,MA

Summary

Dynamic professional with extensive experience in warehouse operations and sales supervision, notably at J Polep Distribution and AutoZone. Excelled in improving customer satisfaction and inventory management, demonstrating adeptness in both hand-eye coordination and team leadership. Achieved significant enhancements in operational efficiency and safety compliance, leveraging skills in POS systems and customer relations.

Overview

3
3
years of professional experience

Work History

Freezer Selector

J Polep Distribution
Chicopee, MA
02.2024 - 11.2024
  • Adhered to strict food safety guidelines while selecting items from shelves in accordance with customer orders.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Packed boxes and stock using organizational guidelines.
  • Maintained cleanliness of warehouse, including freezers, floors, and aisles.
  • Stacked boxes on pallets for easy transport out of the facility.
  • Received orders from customers and filled them according to specifications.
  • Organized goods in the freezer ensuring proper rotation of stock.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Part Sales Supervisor

AutoZone
Springfield, MA
10.2021 - 02.2024
  • Directed and supervised staff performance.
  • Opened crates to replenish stocked items in proper aisles.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Managed daily operations including financial reporting, scheduling shifts, handling returns and exchanges.
  • Used Point of Sale register system to complete transactions.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Resolved customer complaints in a timely manner.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Built lasting client relationships by organizing and planning sales events.
  • Counted and balanced registers.
  • Ensured compliance with all safety regulations in the store.
  • Conducted weekly meetings with sales team members to review goals and objectives.
  • Received, examined and reshelved returned parts.
  • Tracked team performance targets and sales metrics to identify areas for improvement.

Education

GED -

Holyoke Community College
Holyoke, MA
12-2024

Skills

  • Warehouse safety
  • Hand-eye coordination
  • Loading and unloading
  • Product rotation
  • Barcode scanning
  • Order picking
  • Product organization
  • Heavy lifting
  • POS systems operations
  • Stock management
  • Coordinating paperwork
  • Customer relations
  • Profit and loss tracking
  • Goal setting
  • Customer service
  • Inventory restocking
  • Inventory management
  • Inventory auditing
  • Improving customer satisfaction
  • Returns processing
  • Invoice processing

Languages

Spanish
Professional

Affiliations

  • I enjoy working on my project cars and carpentry projects in my free time
  • I also care for my elderly grandmother when I am not working
  • I find joy in helping others, as I come from a large family

Timeline

Freezer Selector

J Polep Distribution
02.2024 - 11.2024

Part Sales Supervisor

AutoZone
10.2021 - 02.2024

GED -

Holyoke Community College
Scott Deschaine