Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Deschenes

Arundel,ME

Summary

i have a long history of taking cash from costomers in the food buisnes i have done it for 15 years. i can do it for you.

Overview

9
9
years of professional experience

Work History

Food and Beverage Manager

howard johnsons
South Portland, ME
07.1986 - 05.1995
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
  • Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
  • Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
  • Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
  • Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
  • Evaluated customer feedback surveys in order to identify areas of improvement within the dining experience.
  • Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
  • Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
  • Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
  • Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
  • Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
  • Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
  • Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
  • Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
  • Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
  • Managed payroll records for employees working within the food and beverage department.
  • Drafted annual budgets which accurately reflected projected expenses for upcoming fiscal year.
  • Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised [Number] team members and fulfilled dining needs and desires of patrons.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.

Education

High School Diploma -

South Portland High School
South Portland, ME
09-1977

Skills

  • Service Delivery Management
  • Operations Oversight
  • Cost Control
  • Money Handling
  • Customer Service
  • Front of House Management

Timeline

Food and Beverage Manager

howard johnsons
07.1986 - 05.1995

High School Diploma -

South Portland High School

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Scott Deschenes