Scott D Fultz
Manchester,CT
Summary
Experienced systems professional prepared for this role with focus on network infrastructure, cybersecurity, and cloud computing. Strong emphasis on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Skilled in systems analysis, troubleshooting, and automation. Effective communicator and problem solver.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Systems Engineer, Senior (MKS2)
Booz Allen Hamilton
11.2015 - Current
- Serve as a Subject Matter Expert for the North Atlantic district, as well as the North Atlantic district, helping to coordinate the implementation of security programs and standardize software requirements in the Regional Offices across the North Atlantic district
- Serve as Head Trainer for new incoming CRISP technicians.
- Create training documentation and program for new CRISP technicians.
- Work with Client Technologies team to help develop and ensure a standardized software baseline and platform.
- Asses IT internal security controls, risks, and processes.
- Develop information security technical documentation.
- Identify IT related problems and vulnerabilities based on Nessus/NEWT, IEM/BigFix, and USGCB network scans. Maintained at least 95% compliance.
- Upload evidence of remediation of monthly reports to appropriate locations for audit prep.
- Monitor network scans, diagnose malfunctioning systems, troubleshoot issues, and resolve the hardware/software issue causing the system to function incorrectly.
- Verify workstations compliance with TRM Prohibited and Unapproved software report.
- Work with Client Technologies and Configuration Management teams to report and resolve integration issues related to the implementation of new systems within the existing infrastructure.
- Help develop and implement agency computer security programs.
- Work with customers to ensure that issues have been resolved.
- Implement Microsoft security patches and perform corrective actions needed to remediate security risks and vulnerabilities, and assist with ensuring systems are within their life cycle, thus ensuring software and hardware information integrity.
- Apply all required security controls across multiple VBA systems to provide a safe and secure work environment while also allowing the proper level of access to required systems
- Install, configure, and troubleshoot encryption software
- Knowledgeable about available products and services
- Ensure all systems that are issued to end users have the correct image, as well as the approved software updates installed. Run and analyze monthly prohibited and unapproved software scans on all devices
- Provide a variety of IT customer support services essential to the performance of IT systems such as maintaining a software baseline, running and remediating virus scans, reviewing virus scan logs, identifying and patching security and software vulnerabilities
- Use oral and written communication to provide excellent customer service and training on recurring complex technical issues. Also used oral and written communication to provide complex technology recommendations to leadership in a clear and concise manner
- Ensure all details and actions taken were listed in the ticket when resolving trouble ticket
- Identify problems, and used sound judgment to either resolve the issue, or generate alternative solutions
- Apply customer support and assistance for system issues including troubleshooting, installing/uninstalling software, removing files for 900+ desktops and laptops, both locally and at remote sites
- Employ IT policies, procedures, and system controls via Active Directory, Configuration Manager, and registry editor amongst other system administrator tools
- Maintain, thoroughly analyzed, and troubleshoot hardware, software, and computer peripherals
- Execute remote command packages via the terminal command prompt as well as PowerShell 4
- Newington Veterans Benefits Administration Regional Office
- Full Time – 40 hrs/ week
- Led training sessions for junior engineers on best practices in systems management.
Network Administrator
Eppendorf, Inc
12.2008 - 04.2015
- Active Directory administration.
- Windows server support and administration.
- Providing critical support for 350+ corporate and executive-level users, and remote support to 100+ field service representatives
- Collaborated with project team regarding objectives
- Provided support to users throughout upgrades; partnered with engineering team to quickly resolve system issues
- Documented issues to facilitate future problem resolution.
- Participated in (3) major email migrations to unify system. GroupWise > Exchange 2010, Exchange 2007 > Exchange 2010
- Maintained and upgraded Aruba Wireless network to accommodate building expansion.
- Tested and implemented Token based VPN.
- Improved internal SAP security audit to conform to Corporate standards
- Full time 40+hrs/week
Migration Engineer
Cablevision
01.2008 - 09.2008
- Contracted to participate in major email upgrade and consolidation.
- Consolidated 300 + remote email post offices to 30 post offices in a centrally located cluster environment.
- Moved 25,000 user email accounts to new post offices.
- Coordinated consolidation with complete GroupWise email system upgrade to version 6.5
- Full time 40 hours/ week
Network Administrator
Lydall Inc
03.2000 - 04.2008
- Provide P.C. and Network support to Lydall HQ and manufacturing locations.
- Manage Novell Clustering data center.
- Main email administrator for all locations in US and Europe.
- Frequent travel to manufacturing locations for hands on support.
- Corporate Trainer for Email system upgrades.
- Full time 40 hr/wk
Network Administrator
Yale New Haven Hospital
04.1998 - 02.2000
- Contracted to be part of Y2K remediation team for YNHH Corporate.
- Replaced 250 + P.C.s to ensure Y2K compliance.
- Supported Systems Billing Office day to day operations.
- Full time 40 hr/ wk
Help Desk Support
Prophesy Transportation Software
05.1997 - 04.1998
- Provide phone support to Prophesy customers.
- Work with users to support trucking industry software.
- Remote setup and support of software.
- Full time 40 hr/wk
Education
Some College (No Degree) - Computer Repair Technician/ Electronics Technician
Data Institute
East Hartford, CTSkills
- Critical thinking
- Project management
- Project planning
- Data analysis
- System troubleshooting
- Hardware troubleshooting
- Cybersecurity awareness
- Technical documentation
- Teamwork and collaboration
- Computer skills
- Troubleshooting
- Excellent communication
Certification
- Novell CNA 4.x, 5.x, 6.x
- Novell Groupwise CNE 4.x, 5.x, 6.x
- Train the Trainer (x2)
- Microsoft Windows System Administration 4.1, 2K
Industry Training
- Microsoft Exchange 2007, 2010
- Email Security
- Network Security
Timeline
Systems Engineer, Senior (MKS2)
Booz Allen Hamilton
11.2015 - Current
Network Administrator
Eppendorf, Inc
12.2008 - 04.2015
Migration Engineer
Cablevision
01.2008 - 09.2008
Network Administrator
Lydall Inc
03.2000 - 04.2008
Network Administrator
Yale New Haven Hospital
04.1998 - 02.2000
Help Desk Support
Prophesy Transportation Software
05.1997 - 04.1998
Some College (No Degree) - Computer Repair Technician/ Electronics Technician
Data Institute