Scott Dixon
Denver,CO
Summary
Experienced Associate Director of Software Engineering specializing in Development Management within the Kyndryl Global CTO Office. Skilled in leading a team of Software Engineers focused on improving the growth and experience of the Kyndryl Bridge and the development and support of ServiceNow.
Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Associate Director, Software Engineering - Development Management
Kyndryl
05.2019 - Current
- Management of multiple teams within the Kyndryl Bridge Platform Experience organization, responsible for the adoption of the bridge, development of metrics reporting, integrating Kyndryl services with the bridge and developing a demo instance of the bridge
- Led teams of up to 35 personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Management of a team of Software Engineers responsible for the development and support of a ServiceNow CSM instance for Incident, Problem and Change as well as CMDB. Responsible for guiding and delivering integrations across multiple platforms within the Kyndryl CTO and Application Data & Artificial Intelligence businesses. Managing over 50 integrations with multiple business lines, over 300 accounts and 200+ users.
Senior Technical Project Manager
IBM
04.2016 - 08.2019
- Responsible for program managing for Project Cascade regarding the discovery, strategy and timelines for the migration of customers within the AT&T Datacenters to IBM monitoring and management tools.
- Project management of multiple Enterprise Application and Hosting implementations. Project management across all phases of development for multiple Enterprise Application and Hosting implementations to date with a total contract value of over 10 million dollars. Directing a complex tech refresh of hardware and software as well as migrations of multiple projects. Manage client relationships during the implementations ensuring customer satisfaction. Responsible for the Development of communication plans with status reports and resource plans, providing daily updates to internal and external customers. Responsible for the coordination of team meetings and facilitating negotiations among key players. Program management for identifying and implementing the transition of monitoring and support tools.
- Project Cascade
Senior Technical Project Manager
AT&T
06.2008 - 03.2016
- Project management of multiple Enterprise Application and Hosting implementations
- Managed budgets of multi-million-dollar projects, maintaining financial discipline and optimal resource utilization across all stages of development.
- Coordinated with senior leadership to align project objectives with broader organizational goals, maximizing overall business impact from each initiative undertaken.
Program Manager
Safeway, Inc.
03.1998 - 05.2008
- Managed a team of project managers responsible for supporting all phases of Payroll and HR Functions utilizing PeopleSoft HRMS as well as various home grown applications.
- Responsible for all training requirements and programs for over 150 employees.
- Successfully integrated 4 separate divisions within the operation, converting each to a consolidated HR/Payroll center.
- Successfully managed 3 separate Application and Database upgrades of PeopleSoft HRMS.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Education
High School Diploma - General Education
Durango High School
Durango, CO01.1988
Computer Information Systems
Arizona State University
Tempe, AZSkills
- Certified project management professional
- Strategic leadership
- Strategic resource allocation
- Effective decision maker
- Effective communicator
- Team-oriented leader
- Customer-focused service
- Analytical thinking
- Coaching and mentoring
- Risk assessment and scope control
Accomplishments
- Supervised five teams of a total of 35 staff members with the responsibility of driving the adoption, maturation and support of Kyndryl Bridge.
- Staffed and coordinated training of 4 separate teams of all new employees within the Platform Experience organization, successfully producing within weeks.
- Successfully boarded 2279 unique accounts onto Kyndryl Bridge with 3080 active subscriptions or entitlements in Fiscal Year 2025.
- Delivered over 130 features enhancing the Kyndryl Bridge in 10 months.
Certification
Six Sigma Green Belt
Languages
English Fluent
Affiliations
Membership in professional organizations Project Management Institute PMP Certificaton
Timeline
Associate Director, Software Engineering - Development Management
Kyndryl
05.2019 - Current
Senior Technical Project Manager
IBM
04.2016 - 08.2019
Senior Technical Project Manager
AT&T
06.2008 - 03.2016
Program Manager
Safeway, Inc.
03.1998 - 05.2008
High School Diploma - General Education
Durango High School
Computer Information Systems
Arizona State University
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