Scott Dumdei
Meridian,ID
Summary
Goal-oriented manager with distinguished experience and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
29
29
years of professional experience
Work History
Sales Manager
High Desert Harley-Davidson
11.2019 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Leading a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Built long-lasting client relationships through excellent customer service and consistent followups.
SALES/FINANCE
Wildhorse Harley-Davison
06.2012 - 11.2019
- Developed relationships with clients for increased loyalty and repeat business.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Developed and grew leads through repeat business and customer referrals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Streamlined financial processes for improved efficiency, resulting in significant cost savings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Regional Sales Manager
Western Tool Supply
05.1995 - 05.2012
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
- Optimized inventory management processes by working closely with supply chain partners, reducing stock discrepancies while improving order fulfillment rates.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Executed successful promotional events and trade shows.
- Managed team of 150 sales representatives and consistently achieved high sales targets.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
Education
High School Diploma -
North Salem High School
Salem, OR1989
Skills
- Sales Planning
- Strategic Planning
- Territory Sales Management
- New Business Development
- Sales Processes
- Relationship Building
- Sales Presentations
- Product Knowledge
Timeline
Sales Manager
High Desert Harley-Davidson
11.2019 - Current
SALES/FINANCE
Wildhorse Harley-Davison
06.2012 - 11.2019
Regional Sales Manager
Western Tool Supply
05.1995 - 05.2012
High School Diploma -
North Salem High School
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