Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Duncan

Trenton,FL

Summary

Skilled in pipe and gas line installation, I excel in plumbing and welding, demonstrated through impactful projects at Perfect Pools, Affinity Gas, and Pinch-A-Penny. Renowned for problem-solving abilities and dependability, I've significantly enhanced client satisfaction and operational efficiencies. My proactive approach and expertise in residential/commercial plumbing ensure high-quality outcomes, with a focus on continuous skill advancement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Plumber Supervisor

Perfect Pools
08.2024 - Current
  • Developed comprehensive project plans that outlined work scope, timelines, budgets, and resource allocation for successful project execution.
  • Ensured timely completion of projects through strict adherence to schedules and efficient use of resources.
  • Resolved complex plumbing issues using advanced troubleshooting techniques and in-depth knowledge of plumbing systems.
  • Collaborated with other construction teams for smooth coordination during large-scale projects, ensuring seamless integration of plumbing systems.
  • Maintained open communication channels between team members during projects to foster collaboration and prevent misunderstandings.
  • Conducted thorough inspections of completed work to ensure compliance with local codes, regulations, and industry standards.
  • Streamlined inventory management by regularly monitoring stock levels, maintaining accurate records, and ordering supplies as needed.
  • Increased client satisfaction with high-quality workmanship and attention to detail in plumbing installations and repairs.

Field Service Technician

Affinity Gas Services
06.2022 - 08.2024
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.Gas
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000.

Swimming Pool Service Technician

Pinch A Penny Pool Patio Spa
09.2019 - 06.2022
  • Increased client retention rate by quickly addressing concerns and providing expert solutions for their pools'' needs.
  • Maintained cleanliness and safety of pools through regular chemical testing and adjustments.
  • Collaborated closely with suppliers to maintain up-to-date knowledge about new products while negotiating favorable pricing for company inventory purchases.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed routine maintenance on pool equipment to ensure optimal performance and longevity of installed systems.
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Measured, threaded, and cut materials to correct angles.
  • Selected type and size of piping required for each project.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

Fabrication Welder

4Trailer
07.2017 - 09.2019
  • Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
  • Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
  • Maintained clean and organized work area to prevent workplace accidents.
  • Read and followed blueprints and weld diagrams.
  • Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
  • Used cutting torches to shape and cut metal for fabrication projects.
  • Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
  • Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
  • Reduced material waste for improved cost savings with precise fabrication measurements.

Education

GED -

Dixie M. Hollins
St. Petersburg, FL
06-2009

Skills

  • Pipe installation
  • Gas line installation
  • Drainage systems
  • Plumbing expertise
  • Water system design
  • Water heater installation
  • Residential/Commercial plumbing
  • Arc welding
  • Forklift operation
  • Plumbing layout
  • Dependable and hardworking
  • Problem-solving abilities

Certification

  • Florida Driver's License
  • CPR/AED Certification
  • Forklift Certification

Timeline

Plumber Supervisor

Perfect Pools
08.2024 - Current

Field Service Technician

Affinity Gas Services
06.2022 - 08.2024

Swimming Pool Service Technician

Pinch A Penny Pool Patio Spa
09.2019 - 06.2022

Fabrication Welder

4Trailer
07.2017 - 09.2019

GED -

Dixie M. Hollins

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