Scott Dutton
Cypress,CA
Summary
Dynamic professional with extensive experience at Bay Alarm, excelling in project management and client-focused solutions. Proven ability to enhance operations through effective communication and safety awareness. Skilled in system troubleshooting and mentoring team members, consistently delivering results while maintaining high standards of service and compliance.
Overview
13
13
years of professional experience
Work History
Level IV Installer
Bay Alarm
Anaheim, CA
04.2019 - 12.2024
- Assembled, integrated, and serviced devices and system components.
- Engineered cabling layouts and facilitated runs through buildings to required destinations.
- Administered compliance with national, state, and county standards during installation of required life safety systems including fire alarm and access control systems.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed multiple projects simultaneously while meeting deadlines consistently.
ICC (Inventory Control Clerk)
Vons
Huntington Beach, CA
06.2017 - 04.2018
- Processed merchandise returns and exchanges.
- Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
- Accurately logged all daily shipping and receiving orders.
- Marked clearance products with updated price tags.
- Tracked down sources of special products and services to meet customers' special needs.
- Compiled weekly monetary reports and records for store managers.
- Replenished merchandise shelves with items from the stockroom.
- Focused on decreasing the store's waste footprint and ensuring the proper disposal of hazardous waste.
Supervisor/Customer Service
Vons
Huntington Beach, CA
07.2011 - 04.2018
- Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Answered customer requests with friendly, knowledgeable service and support.
- Offered direction and gave constructive feedback to motivate team members.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
Education
High School Diploma -
Pacifica High School
Garden Grove, CA, United States2013
Some College (No Degree) - Business Management
Cypress College
Cypress, CA, United StatesSkills
- Quick learner
- Results-oriented
- Computer proficient
- Excellent communication
- Time management skills
- Client-focused
- Safety awareness
- Instructing customers
- Diagnosing issues
- Planning and coordination
- Project management
- System troubleshooting
References
References available upon request.
Timeline
Level IV Installer
Bay Alarm
04.2019 - 12.2024
ICC (Inventory Control Clerk)
Vons
06.2017 - 04.2018
Supervisor/Customer Service
Vons
07.2011 - 04.2018
High School Diploma -
Pacifica High School
Some College (No Degree) - Business Management
Cypress College
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