Dynamic Team Leader with extensive experience at Brown Distributing Company, excelling in employee training and performance evaluation. Proven track record in enhancing productivity through effective conflict resolution and coaching techniques. Committed to fostering collaboration and continuous improvement, driving team success while managing budgets and resources efficiently.
Overview
44
44
years of professional experience
Work History
Team Leader Manager
Brown Distributing Company
Austin
05.1989 - 08.2025
Provided guidance, coaching, and feedback to team members.
Developed strategies to increase productivity and efficiency of the team.
Provided leadership, insight, and mentoring to new employees and tenured team members to supply knowledge of various company programs.
Promoted a culture of collaboration within the team.
Reviewed completed work to verify consistency, quality, and conformance.
Resolved conflicts between team members quickly and effectively.
Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
Coached team for success by using corrective action processes.
Partnered with upper management and HR to identify effective resolutions for employee relations issues.
Negotiated conflict resolution among team members, ensuring a harmonious work environment.
Analyzed business performance data to identify areas of strength and improve areas of weakness.
Supported HR staff with recruiting and retaining high-performing talent.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Implemented customer feedback mechanisms, leading to an improvement in client satisfaction scores.
Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
Managed remote teams effectively, using virtual communication tools to maintain engagement and productivity.
Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
Organized team meetings to discuss progress and challenges.
Provided technical assistance when needed.
Developed strategies to motivate employees in achieving goals.
Delegated work assignments and prioritized tasks.
Conducted regular performance evaluations, providing constructive feedback and personal development plans.
Managed team budget and resources efficiently, reducing costs while maintaining high-quality standards.
Set goals for performance and deadlines to comply with company plans and vision.
Interviewed prospective employees and provided input to HR on hiring decisions.
Developed and executed training programs to enhance team skills and knowledge, leading to an increase in efficiency.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Analyzed data trends to identify opportunities for improvement.
Monitored customer service standards across the organization.
Produced thorough, accurate and timely reports of project activities.
Participated in budgeting activities to maximize resources.