Scott Edwards
Irving,Tx
Summary
Experienced leader with 20 years in management and a combined 25 years in Retail and customer service industries. Proficient in multi-unit leadership, talent acquisition and development, inventory management, customer service, sales, asset protection and management, complex problem solving, teamwork, time management, and operations management.
Overview
16
16
years of professional experience
Work History
Store Manager
Dick's Sporting Goods
Fort Worth, TX
12.2022 - Current
- Attained consistent financial targets by maintaining revenue streams of $22 million while adhering to annual budgets
- Impacted team diversity by implementing BIPOC analysis and DEI programs.
- Worked closely with merchandise buyers, planning, and allocation teams to analyze business trends for maximizing sales opportunities and expanding into new product categories.
- Collaborated with property management and landlord to ensure validation and execution of parameters in yearly lease agreements, while effectively resolving any outstanding issues or payments with the lease holder and our corporate office.
- Address customer and community organizations' concerns and ideas to foster growth and profitable sales.
- Managed inventory and implemented procedures to minimize potential losses, resulting in improved gross margin.
- Coordinated marketing campaigns to amplify product exposure.
- Managed the recruitment, training, and supervision of new staff members.
Store Manager
TJ Maxx/HomeGoods
11.2008 - 12.2022
- Managed and oversaw multiple construction sites with varying budgets from $8 million to $32.5 million
- Oversaw financial aspects including sales, payroll, and operating budgets.
- Recruited District Store Managers and Assistant Store Managers.
- Facilitated training sessions for recently promoted leaders and external hires in the district.
- Supported the progress of regional hourly leaders.
- Delivered corporate training to 14 stores within the district.
- Conducted leadership development programs for District Store Managers and Leaders through training seminars, conference calls, and development programs.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Skills
- Multi-unit leadership
- Talent acquisition and development
- Inventory management
- Customer service
- Sales
- Asset protection and management
- Complex problem solving
- Teamwork and time management
- Operations management
- Talent Recruitment
- Shift Scheduling
- Operations Management
- Team Development
- Loss Prevention
- Risk Management
- Store Merchandising
- Budgeting and cost control
- Root Cause Analysis
Accomplishments
- People Development Award
- Hidden Gem Award
- Team of the Year
- Shrink Reduction Award
- Employer of the Year - Bridges Marriott Foundation
- National Employer of the Year - Bridges Marriott Foundation
- Audit Excellence Award
- Credit Excellence Award
- Emerging Leader & Accelertaed Management Program
Timeline
Store Manager
Dick's Sporting Goods
12.2022 - Current
Store Manager
TJ Maxx/HomeGoods
11.2008 - 12.2022