Summary
Overview
Work History
Education
Skills
Timeline
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SCOTT ELLIOTT, LMSW

Phoenix,Arizona

Summary

Compassionate and dedicated Licensed Master Social Worker (LMSW) with experience in case management, transitional care, and patient advocacy, seeking to leverage my skills as a Case Manager and provide more direct patient care. Adept at collaborating with interdisciplinary teams to facilitate smooth care transitions, ensuring continuity of care, and connecting patients and families with essential resources. Passionate about improving patient outcomes through evidence-based practices, data analysis, and performance improvement initiatives. Committed to advocating for patients and families while ensuring high-quality, ethical, and comprehensive care throughout the healthcare continuum.

Overview

21
21
years of professional experience

Work History

Program Manager, Quality Strategy

Arizona Care Network
03.2025 - Current
  • Develop and execute healthcare quality improvement strategies focused on emergency department utilization, readmission reduction, and clinical outcome optimization across network providers.
  • Build partnerships with healthcare facilities to promote evidence-based care protocols and provide targeted education on quality metrics and regulatory compliance standards.
  • Create clinical decision-support tools and resources to enhance provider performance and patient care delivery.

Care Coordinator

Arizona Care Network
08.2018 - 03.2025
  • Facilitated the delivery of integrated healthcare to prevent care fragmentation for vulnerable patients by conducting outreach, providing diagnosis-specific education, addressing social determinants of health, promoting preventative interventions, and referring to community resources.
  • Helped patients transition in care by facilitating access to medications, home health, and follow-up appointments.
  • Tailored approach to the individual needs of each patient, including meeting with patients in person and via phone at their homes, hospitals, provider's offices, or community locations.
  • Collaborated with a multidisciplinary team including medical providers and staff to design and implement a holistic treatment plan that achieves optimal health and wellness outcomes.

Provider Representative, Vaccines for Children

Arizona Department of Health Services
05.2013 - 05.2018
  • Enforced providers' adherence to Federal Vaccines for Children Program guidelines via provider site visits.
  • Trained providers and staff on vaccine management.
  • Provided technical assistance with vaccine administration and tracking programs.
  • Prevented and investigated fraud and abuse.
  • Communicated with stakeholders at the county, federal, and tribal levels.
  • Analyzed and reported data using the Arizona State Immunization Registry (ASIIS) and Microsoft Office.

Various Case Management and Leadership Positions

Triumph, LLC
07.2004 - 08.2012
  • Day Treatment Qualified Professional: Supervised and monitored adolescent day treatment. Coordinated mental-health services.
  • Targeted Case Manager: Provided case management services to adults and children, including crisis planning and response.
  • Community Support Team, Team Leader: Served adults with dual diagnoses of severe and persistent mental illness and substance abuse via skill-building activities that reinforced symptom management, education, and independent living skills.

Education

Masters of Social Work -

North Carolina Central University
Durham, North Carolina
05.2013

Bachelor of Science - Elementary Education

Ashland University
Ashland, Ohio
05.1999

Skills

  • Maximizing Quality of Care
  • Program Development
  • Electronic Medical Records
  • Case Management
  • Client Advocacy
  • Crisis Intervention
  • Needs Assessment
  • Community Outreach
  • Treatment Planning
  • Medical and Community Resource Referral
  • Cultural Competence
  • Empathy and Active Listening
  • Strategic planning
  • Project management

Timeline

Program Manager, Quality Strategy

Arizona Care Network
03.2025 - Current

Care Coordinator

Arizona Care Network
08.2018 - 03.2025

Provider Representative, Vaccines for Children

Arizona Department of Health Services
05.2013 - 05.2018

Various Case Management and Leadership Positions

Triumph, LLC
07.2004 - 08.2012

Bachelor of Science - Elementary Education

Ashland University

Masters of Social Work -

North Carolina Central University

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