Scott Ellis
Bellevue,KY
Summary
Dynamic sound technician with a proven track record at New Thought Unity Center and Live Events excelling in live sound engineering and audio troubleshooting. Adept at collaborating with artists to enhance performance quality while demonstrating exceptional communication and time management skills. Committed to delivering optimal audio experiences and resolving technical challenges efficiently.
Overview
20
20
years of professional experience
Work History
Sound Technician
New Thought Unity Center
09.2025 - Current
- Ensured high sound quality during live performances and recordings to enhance audience experience.
- Collaborated with musicians to create optimal audio experiences tailored to each performance.
- Operated control consoles to regulate volume levels and sound quality.
- Troubleshot technical issues swiftly to prevent disruptions and maintain event flow.
Wedding DJ
Big Sand Productions
09.2025 - Current
- Managed sound equipment setup and ensured optimal audio performance during events.
- Partnered with event planners to tailor music selections to meet event objectives.
- Coordinated with wedding coordinator to maintain event schedule and flow.
- Executed event announcements, enhancing guest engagement and experience.
Live Sound Technician
Sound Technician/Musician Contractor
Bellevue, KY
05.2019 - Current
- Set up and operated sound equipment, including mixers, amplifiers, equalizers, compressors, signal processors, and microphones, to ensure optimal audio experience.
- Operated sound mixing consoles for live events and performances.
- Monitored sound levels to ensure optimal audio output.
- Troubleshot audio issues during live performances swiftly.
- Collaborated with artists to refine sound quality for live performances.
- Provided sound equipment for live band performances at concerts and events.
- Delivered live musical performances at various events.
- Develop strategies for minimizing feedback noise while maximizing volume output.
401k Phone Representative
Ameritas Life Insurance Corp
Blue Ash, Ohio
02.2023 - 01.2025
- Handled inbound calls professionally, guiding participants on 401k options, rules, regulations, and transaction requests.
- Maintained detailed records of customer interactions and transactions.
- Recorded customer interactions accurately in database, ensuring reliable documentation for future reference.
Help Desk Representative
Fidelity Investments
Covington, KY
03.2008 - 02.2019
- Assisted colleagues and customers with help desk inquiries to ensure timely resolution.
- Facilitated password resets and account customization to enhance user experience.
- Guided users in navigating investment platforms and online tools for optimal usage.
- Inbound calls in a professional manner regarding customers' 401k rules, regulations and processed transactions.
- Trained new employees on company policies and procedures.
Credit Card Customer Service Representative
Citigroup Financial Services
Burlington, KY
09.2006 - 07.2007
- Assisted customers with inquiries on credit card accounts and transactions, ensuring timely resolution and satisfaction.
- Resolved customer complaints using effective communication and problem-solving skills, enhancing customer experience.
- Educated customers on credit card features, benefits, and payment options, empowering informed decision-making.
- Processed credit card applications and account updates accurately and efficiently.
- Inbound calls regarding customer credit card accounts.
Education
Human Relations in Business and Technology -
Northern Kentucky University
Cold Spring, KY01-2000
High school diploma - Gender Studies
Campbell County High School
Alexandria, KY06-1998
Skills
- Live sound engineering
- Audio mixing
- Sound mixing
- Audio post-production
- Mixing console setup
- Digital audio workstations
- Signal flow analysis
- Monitor mixing
- Equipment setup
- Performance optimization
- Technical support
- Operating Systems
- Microsoft Windows
- Microsoft 365
- Event coordination
- Client collaboration
- Effective communication
- Attention to detail
- Time management
Affiliations
- Youth Volleyball Coach
- Hiking
Timeline
Sound Technician
New Thought Unity Center
09.2025 - Current
Wedding DJ
Big Sand Productions
09.2025 - Current
401k Phone Representative
Ameritas Life Insurance Corp
02.2023 - 01.2025
Live Sound Technician
Sound Technician/Musician Contractor
05.2019 - Current
Help Desk Representative
Fidelity Investments
03.2008 - 02.2019
Credit Card Customer Service Representative
Citigroup Financial Services
09.2006 - 07.2007
Human Relations in Business and Technology -
Northern Kentucky University
High school diploma - Gender Studies
Campbell County High School