Scott Epperson
Milford,OH
Summary
Detail-oriented and experienced professional seeking the position of 3rd Shift Ramp Lead at DHL Express, bringing 4 years of extensive knowledge in logistics and operations management, with a strong commitment to ensuring efficiency and safety in cargo handling operation Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits. Spirited coordinator committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Back Up Lead/ Tug Training Coach
DHL Express Cargo
05.2023 - Current
- Proficiently and providing seamless support and stepping up to lead during critical situations, ensuring continuously and efficiently in team operations
- Making sure freight is staged in a securely and organized manner
- Keep track of multiple employee's (drivers) to make sure the manpower to keep production moving smoothly and effectively
- Working correspondence with other departments and management of the operations.
Tug Dispatch
DHL Express Cargo
01.2021 - 05.2023
- Efficiently loaded and unloaded aircraft, prioritizing packages according to delivery schedules
- Operated ground support equipment (GSE) including forklifts, tugs, and belt loaders in safe and efficient manner
- Implemented quality control measures to ensure accurate scanning and tracking of shipments
- Assisted in training of new ramp agents and supported team members during peak periods.
Site Supervisor
Securitas
12.2018 - 12.2021
- Secure and unlock all doors in each facility
- Monitor entrances of all facilities, coming and going of employees, visitors, and trucks
- Monitor CC Cameras in all facilities
- Watch for any suspicious activities
- Monitor all alarms for each facility
- Write reports showing activity during shift
- Sending Weekly payroll reports
- Communicating with Corporate and Client Personnel relations
- Employee training and relations.
- Maintained records and logs of work performed and materials and equipment used.
- Developed work schedules for team members to maximize shift coverage.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Flex Security Officer
Securitas
03.2016 - 12.2018
- Secure and unlock all doors in each facility
- Monitor entrances of all facilities, coming and going of employees, visitors, and trucks
- Monitor CC Cameras in all facilities
- Watch for any suspicious activities
- Monitor all alarms for each facility
- Write reports showing activity during shift.
- Improved overall site security through regular patrols, diligent observations, and detailed incident reports.
- Supported client operations by maintaining a safe and secure environment for employees, visitors, and assets.
Bus Driver / Cashier
Fast Park & Relax
04.2010 - 01.2016
- Transport customers as needed from FastPark & Relax facility to airport
- Participate & facilitate transportation for special event groups
- Maintain daily logs, safety checks and vehicle inspections
- Responsible for taking in cash for customers leaving facility
- Maintain 110% customer satisfaction.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Developed and maintained positive relationships with passengers and other drivers.
- Built relationships with customers to encourage repeat business.
Mechanic / Fuel Washer
Truck way Leasing
09.2005 - 09.2010
- Assist mechanics on daily basis with multiple tasks
- Maintained trucks including cleaning, safety checks, inspections & repair
- Wrote service orders for services and repairs
- Maintained high level of customer service with drivers.
- Washed more than 6+ Sleeper Tractor Trailer items per shift.
Education
High School Diploma -
Scott High School
Taylor Mill, KY01.2003
Skills
- Basic Computer skills some advance Computer skills
- Computer and Technology tech support and trouble shooting
- Average Microsoft office applications, (Word, Excel, Power Point, Outlook, Teams)
- Customer Service
- Computer Trouble shooting and problem solving
- Motivational Skills
- Training Evaluation
- Coaching Techniques
- Performance Assessment
- Learning Styles
- Personable and friendly
- Communication abilities
- Team motivation
- Effective Communication
- Verbal and written communication
- Building Relationships
- Safety understanding
- Operations Management
Certification
- ACT I, II, III certifications Private Security Protocols
- Concealed Weapons Permit ( Ohio, Kentucky)
- First Aid/CPR Certification
- Forklift Operator Certification- DHL Express
- Hazmat Certification (if applicable)
Qualificationhighlights
- Strong Knowledge of Computer Skills
- Effective Communication skills
- Good at Multitasking
- Flexible
- Strong Work Ethic
- Team Player
- Operations Management
- Team Leadership
- Safety Compliance
- Problem Solving
- Time Management
Timeline
Back Up Lead/ Tug Training Coach
DHL Express Cargo
05.2023 - Current
Tug Dispatch
DHL Express Cargo
01.2021 - 05.2023
Site Supervisor
Securitas
12.2018 - 12.2021
Flex Security Officer
Securitas
03.2016 - 12.2018
Bus Driver / Cashier
Fast Park & Relax
04.2010 - 01.2016
Mechanic / Fuel Washer
Truck way Leasing
09.2005 - 09.2010
High School Diploma -
Scott High School
- ACT I, II, III certifications Private Security Protocols
- Concealed Weapons Permit ( Ohio, Kentucky)
- First Aid/CPR Certification
- Forklift Operator Certification- DHL Express
- Hazmat Certification (if applicable)
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