Summary
Overview
Work History
Education
Skills
Timeline
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Scott Faley

Bossier City,LA

Summary

Seasoned Transportation Manager with 20 years of experience overseeing large number of drivers in multiple locations to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of safety and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines to satisfy customers. Trained and oversaw junior management staff with regards to their assigned duties such as daily-weekly scheduling, maintenance and repair of fleet, operation and oversight of on board electronics, monitoring daily activities and discipline when necessary. Worked across departmental lines for the continued success of the company as a whole.

Overview

28
28
years of professional experience

Work History

Transportation Manager

Imperial Trading Company
03.2005 - 03.2023
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw team of Number drivers by reviewing performance to promote timely and efficient deliveries and operations.

Assistant Transportation Manager

Imperial Trading Company
03.2000 - 03.2005
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Developed and maintained knowledgeable and productive team of employees.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Oversaw team of Number drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Delivery Driver

Imperial Trading Company
11.1994 - 03.2000
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

3 Years But Did Not Graduate - Architecture

Louisiana Tech University
Ruston, LA

Diploma - General Studies

Captain Shreve High School
Shreveport, LA
05.1977

Skills

  • Contract Management
  • Policy Development
  • Traffic Patterns
  • Shipment Coordination
  • Supply Chain Improvement
  • Resolving Shipping and Delivery Problems
  • Vendor Management
  • Quarterly Reviews
  • Budget Controls
  • Staff Development
  • Safety Management
  • Traffic Management
  • Safety Regulations Implementation
  • Route Planning
  • Cost Control
  • Staff Recruitment
  • Client Needs Assessment
  • Supply Chain Performance Management
  • Web-Based Logistics Information Systems
  • Daily Operations Management
  • Route Optimization
  • Materials Movement

Timeline

Transportation Manager

Imperial Trading Company
03.2005 - 03.2023

Assistant Transportation Manager

Imperial Trading Company
03.2000 - 03.2005

Delivery Driver

Imperial Trading Company
11.1994 - 03.2000

3 Years But Did Not Graduate - Architecture

Louisiana Tech University

Diploma - General Studies

Captain Shreve High School

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Scott Faley