Scott Fitzgerald
Snohomish
Summary
Seasoned Senior Account Executive with notable background in fostering client relationships, increasing company revenue and executing effective sales strategies. Strong acumen in lead generation, contract negotiation, cross-team collaboration, and team leadership. Proven success in enhancing customer satisfaction levels and driving significant business growth. Consistently recognized for ability to exceed sales targets while maintaining high ethical standards.
Overview
13
13
years of professional experience
Work History
Senior Manager Business Development
Temu
Snohomish
07.2025 - 12.2025
- Self-identified top-selling products and sourced suppliers of those products to sell on Temu.
- Recruited the top selling refurbished HP printer seller on competing marketplaces to join Temu
- Represented the organization at conferences or trade shows to build Temu's reputation among the eCommerce community.
- Identified and pursued new business opportunities to expand market presence and revenue streams.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
Sr. Account Executive (Senior Sales Development)
Amazon.com
Seattle
06.2023 - 07.2025
- Recruited international brands to adopt Amazon payment products, enhancing global currency management and increasing product adoption, resulting in expanded market reach and improved customer satisfaction
- Achieved 129% of revenue target and 111% of seller adoption plan in 2023, and reached 120% of revenue target and 118% of seller adoption plan in 2024
- Developed the 'Agency referral discount program' for Amazon agencies to refer their sellers to our sales team for negotiated rates generating 15% of total acquisitions and 12% of incremental revenue for the sales team
- Managed the 'voice of seller' anecdote sales flash, compiling feedback from US and China sales teams to inform product improvements and strategic decisions
- Recognized as a leading performer among peers and partner teams, which led to consulting with product teams on feature development and prioritization
- Provided product feedback and advocated for sellers to create competitive service features
Enterprise Strategic Key Account Manager
Amazon Web Services (AWS)
Seattle
08.2022 - 06.2023
- Managed relationships and usage of AWS products and services for two Fortune 100 companies, collaborating with additional Account Managers and technical resources to enhance customer satisfaction
- Pioneered a Training & Certification strategy by collaborating with VP-level leadership to prioritize AWS content training, resulting in executive alignment and the launch of two NDA training programs in Q2 and Q3 of 2023
- Leveraged ISV (Internet Software Vendors) to solve complex customer issues, managed those relationships from start to contract execution - Finished 2022 112% to plan on Marketplace transactions
- Presented and reported on forecasting multiple metrics leveraging tools such as Salesforce, Tableau, Anaplan, and Asana both internally and customer facing
- Developed and presented account growth plans to stakeholders, gaining commitment and aligning with Directors and VPs of Fortune companies to deploy strategies for increased AWS adoption
Senior Manager, Vertical Business Development
Identity Digital
Bellevue
01.2022 - 08.2022
- Expanded growth of Top Level Domains with strategic partnerships across multiple business segments
- Signed multiple partners with unique terms customized to maximize each opportunity
- Led all vertical expansion efforts within the organization, reporting progress to SVPs and C-level executives, ensuring alignment and strategic growth
- Increased partnerships by 143% YoY across 17 vertical segments by developing new strategies and using market research to identify unique clients
- Developed a trade show effort for focused TLD segments - built out an event calendar and coordinated efforts across broader team to execute on this trade show strategy
- Trade Shows contributed 21% of total partnerships acquired during 2022
Account Rep I & Account Rep II
Amazon.com
Seattle
01.2017 - 01.2022
- Recruited hundreds of resellers 2017 - 2019 for the Unified Delivery + Services program - Exceeded recruitment targets for 2017 + 2018
- Exceeded revenue goals in 2019 (123% to plan) + 2020 (+159% to plan) - Promoted to ARII in 2020
- Developed a SQL profile to identify existing sellers who could utilize local tech to enhance their business, leading to the launch of over 150 merchants by the sales team
- Presented to C-Level executives and coached companies through complex onboarding steps, including data feeds, APIs, account management, advertising, and ASIN creation, enhancing their integration with Amazon's platform
- Managed market growth plans for a book of business ranging from 40 to 90 merchants annually, driving profitability through targeted advertising strategies and promotional pricing
- Led our team Trade Show initiative, resulting in 299 meetings across 10 different trade shows and 44 brand growth launches; presented results and strategy to leadership weekly in 2019 and 2020
- Supported the hiring and onboarding process, expanding the team to 13 account reps, which improved team capacity and efficiency
- Owned the launch of a pilot program 'Brand Referral Bonus' - Held weekly calls with various stakeholders and leadership to disseminate feedback from pilot users prior to the global product launch
- Conducted dozens of interviews with brand owners to gather pain points and feature requests, educating stakeholders on feedback to inform annual and technical capacity planning
- Collaborated with several senior product managers on technical developments for their products
- Help them assess research needs, execute research, and create finding reports to inform feature changes and pain point resolution
- Worked directly with Directors to develop a comprehensive list of brands reflecting the seller population and pitched them for research, pilots, betas, and surveys, strengthening brand relationships and enhancing research participation
VBA Sales Consultant
DePuy Synthes Spine
Seattle
02.2016 - 01.2017
- Grew the business of Vertebral Body Augmentation across the entire PNW by implementing targeted sales strategies and leveraging relationships with Hospitals and clinics
- Managed a large territory by analyzing targets and planning with core spine counterparts, resulting in efficient coverage and increased sales opportunities
- Partnered with neurosurgeons to grow referrals for respective practices, enhancing collaboration and increasing patient inflow and positive surgery outcomes
- Achieved year-over-year growth of over 40% in the overall territory, with a trend towards 100% growth in 2017
- Navigated difficult landscape of access to surgeons in PNW by creatively overcoming objections
- Collaborated with Pain Management, IR, Neurosurgeons, and Hospitalists to expand business opportunities, resulting in increased client engagement and sales growth
Primary Care Sales Representative
Daiichi Sankyo
Eastside
05.2015 - 01.2016
- Received second place in sales simulation competition among seventy new-hire participants, demonstrating strong sales skills and contributing to team recognition
- Increased territory sales by over 100% and number of writing physicians by 80% in two months
- Marketed and promoted multiple products to specialists and primary care physicians, enhancing product visibility and driving sales growth
- Conducted in-service presentations to office staff, pharmacists, and practitioners using clinical data, product inserts, and promotional materials, increasing product understanding and engagement
- Cultivated relationships with over one hundred primary targets and built rapport, leading to increased sales and strengthened customer loyalty
- Collaborated with two pharmaceutical companies to co-promote and launch a new drug, utilizing sales strategy and email campaigns to enhance market reach and engagement
Retail Sales Manager
AT&T Mobility
08.2012 - 05.2015
- Managed day-to-day operations, hiring, firing, coaching, and disciplining across five locations in western Washington, overseeing over direct reports at times
- Coached sales reps and assistant managers to enhance their performance in a positive way
- Received multiple certificates of achievement, including Summit Annual Trip (Top 2%), Quarterly Summit achiever certificates (Top 10%), and VP Club for three quarters (Number 1 power ranking)
- Won Employee Engagement Award, nominated by my supervisor for outstanding engagement and performance, as 1 of 6 winners across the West Region in 2014
- Reduced attrition in University Village location from over 50% to 14% in one year
- Selected to be on the board for the launch of Digital Life, we trained and certified over 300 reps
- Set new internal Audit Records in two different locations for excellence in back office operations
Education
Masters of Business Administration -
Western Governors University
Salt Lake City, UT01.2018
Bachelor of Arts - Global Studies, Business Administration
University of Washington
Seattle, WA01.2012
Certification - AWS Cloud Practitioner
Amazon Web Services
01.2022
Skills
- Sales forecasting
- Sales strategy
- Customer relationship management
- Market research
- Account management
- Data analysis
- Negotiation techniques
- Revenue generation
- Stakeholder engagement
- Collaboration skills
- Business development
- Cross-functional teamwork
Timeline
Senior Manager Business Development
Temu
07.2025 - 12.2025
Sr. Account Executive (Senior Sales Development)
Amazon.com
06.2023 - 07.2025
Enterprise Strategic Key Account Manager
Amazon Web Services (AWS)
08.2022 - 06.2023
Senior Manager, Vertical Business Development
Identity Digital
01.2022 - 08.2022
Account Rep I & Account Rep II
Amazon.com
01.2017 - 01.2022
VBA Sales Consultant
DePuy Synthes Spine
02.2016 - 01.2017
Primary Care Sales Representative
Daiichi Sankyo
05.2015 - 01.2016
Retail Sales Manager
AT&T Mobility
08.2012 - 05.2015
Masters of Business Administration -
Western Governors University
Bachelor of Arts - Global Studies, Business Administration
University of Washington
Certification - AWS Cloud Practitioner
Amazon Web Services