Scott Flower
Charlotte
Summary
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting individuals.
Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.
Overview
32
32
years of professional experience
Work History
Director of Strategic Accounts
Global Media Solutions, Inc.
05.2022 - Current
- Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
- Fostered an environment of collaboration within the team, sharing best practices around successful account management.
- Coordinated sales presentations and provided expert insights to secure new business deals effectively.
- Formulated monthly and annual sales and account goals to achieve preset revenue targets.
Director of Sales- Key Accounts
Jobes Company
01.2020 - 04.2022
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
Operator Qualification/Evaluator
Cleveland Integrity Services
11.2014 - 01.2020
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Ensuring company compliance with the operation quality law through the evaluation process.
Gas Line /Fuser
Roese Pipeline Company/Consumers Energy
01.2001 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Safety monitoring evaluations while repairing and maintaining gas lines.
Police Officer
Potterville Police Department
01.1995 - 11.1998
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Correctional Officer
Calhoun County Correctional Facility
01.1994 - 01.1995
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
MLEOTC Certification - Police Officer
Kalamazoo Valley Community College/ Police Academy
Kalamazoo, MIFirefighter Academy - Fire Science
Lansing Community College
Lansing, MISkills
- Conflict de-escalation
- Crisis intervention and deescalation
- Officer training
- Police reports
- Problem-solving abilities
- Reliability
- Emergency response
- Cultural awareness
- Safety improvements
- CPR/First aid certified
- Patrol procedures
- Weapons safety
- Firearms proficiency
- Excellent communication
- Team leadership
- Organizational skills
- Effective communication
- Verbal and written communication
- Decision-making
Timeline
Director of Strategic Accounts
Global Media Solutions, Inc.
05.2022 - Current
Director of Sales- Key Accounts
Jobes Company
01.2020 - 04.2022
Operator Qualification/Evaluator
Cleveland Integrity Services
11.2014 - 01.2020
Gas Line /Fuser
Roese Pipeline Company/Consumers Energy
01.2001 - 08.2014
Police Officer
Potterville Police Department
01.1995 - 11.1998
Correctional Officer
Calhoun County Correctional Facility
01.1994 - 01.1995
MLEOTC Certification - Police Officer
Kalamazoo Valley Community College/ Police Academy
Firefighter Academy - Fire Science
Lansing Community College
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