Scott Ford
St George
Summary
Accomplished Office Manager duties with a proven track record at Dixie Primary Care (OneHealth), adept in vendor engagement and fostering interdepartmental communication. Demonstrates exceptional leadership and bookkeeping skills, ensuring operational excellence and efficiency. Successfully negotiated contracts, achieving significant cost savings, and mentored staff to surpass performance objectives.
Overview
31
31
years of professional experience
Work History
Office Manager
Dixie Primary Care
St George
03.2006 - Current
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Used judgment and initiative in handling confidential matters and requests.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Implemented quality control measures to uphold company standards.
- Developed effective communication strategies between departments within the organization.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Proposed or approved modifications to project plans.
- Managed, scheduled and coordinated office functions and activities for employees.
- Interpreted and communicated work procedures and company policies to staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented office policies and procedures.
Therapist
Cinnamon Hills Residential Facility
St George
03.2002 - 03.2025
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Collaborated with parents and other professionals to create comprehensive treatment plans for clients.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Conducted individual and group counseling sessions with youth to promote healthy coping skills and problem-solving strategies.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
- Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
- Maintained detailed records of progress notes, treatment plans, risk assessments, and discharge summaries for each client.
- Improved children's behavior through coping skills and other therapeutic interventions.
- Utilized evidence-based therapies such as cognitive behavioral therapy or dialectical behavior therapy.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
Therapist
AtlantiCare Behavioral Health
Galloway
08.1996 - 01.2002
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
- Collaborated with psychiatrists and other healthcare professionals to coordinate patient care.
- Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
- Wrote comprehensive goals and patient treatment plans.
- Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.
- Facilitated group therapy sessions for clients with similar issues or diagnoses.
Crisis Counselor
Atlanticare Regional Medical Center
Atlantic City
08.1994 - 08.1996
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Conducted initial assessments to determine immediate safety and mental health needs of clients in crisis.
- Offered guidance on coping mechanisms and strategies to manage future crises.
- Conducted assessments to determine the appropriate level of care for clients in crisis.
Education
Master of Arts - Social Work
Rutgers University
Camden, NJ09-1994
Bachelor of Arts - Social Work
Stockton College of New Jersey
Pomona, NJ05-1992
Skills
- Bookkeeping
- Staff hiring
- Vendor engagement
- Billing
- Contract administration
- Credit and collections
Timeline
Office Manager
Dixie Primary Care
03.2006 - Current
Therapist
Cinnamon Hills Residential Facility
03.2002 - 03.2025
Therapist
AtlantiCare Behavioral Health
08.1996 - 01.2002
Crisis Counselor
Atlanticare Regional Medical Center
08.1994 - 08.1996
Master of Arts - Social Work
Rutgers University
Bachelor of Arts - Social Work
Stockton College of New Jersey
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