Scott Frost

Narcotics Courier

Wellness Concepts LLC

04.2019 - 08.2023

Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
Developed strong relationships with clients through dependable service that ensured repeat business.
Drove safely at all times to avoid accidents and harm.
Followed company policies and procedures during shift.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Verified package information to check for accuracy and completeness.
Operated vehicle safely in highly congested areas with no traffic violations.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Inspected truck prior to delivery, checking for proper stowage of packages.