Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Gamber

Wheatland

Summary

Dynamic manager with a proven track record at Brooklyn Tavern, excelling in customer service and team leadership. Enhanced operational efficiency and customer satisfaction through effective decision-making and conflict resolution. Skilled in time management, fostering a productive environment that led to increased employee engagement and repeat business.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manager

Brooklyn Tavern
07.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Closing Manager

Thrifty Foods
07.2009 - Current
  • Supervised closing procedures to ensure compliance with company policies and standards.
  • Trained team members on effective closing techniques and best practices for customer service.
  • Managed cash handling processes, ensuring accuracy and efficiency during store closings.
  • Coordinated inventory checks to maintain stock levels and minimize discrepancies at closing time.
  • Resolved customer inquiries promptly, enhancing overall satisfaction during closing shifts.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Collaborated with other department managers to address any operational issues, working together to find effective solutions.

Laborer

Kat Construction
03.2000 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Owner

Dbl Construction
03.2003 - Current
  • Developed and implemented operational strategies to enhance service efficiency.
  • Managed daily business operations, ensuring smooth workflow and client satisfaction.
  • Streamlined inventory management processes, reducing discrepancies and improving accuracy.
  • Trained and mentored staff on best practices for customer engagement and service delivery.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Education

High School Diploma - History

Sjyview
Denver, MO
05.1991

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

Forklift certificate.

Timeline

Manager

Brooklyn Tavern
07.2024 - Current

Closing Manager

Thrifty Foods
07.2009 - Current

Owner

Dbl Construction
03.2003 - Current

Laborer

Kat Construction
03.2000 - Current

High School Diploma - History

Sjyview

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