Scott Gibson

Elizabeth,CO

Summary

Results-driven professional with extensive experience in managing daily operations and ensuring regulatory compliance. Expertise in cultivating strong client relationships and implementing quality assurance processes, contributing to increased customer satisfaction and operational excellence.

Overview

years of professional experience

Work History

Owner / Manager LLC

Gibson and Son Provisions LLC

Yucaipa, California

02.1978 - Current

Managed daily operations of a local provision business.
Oversaw daily operations to ensure efficient workflow across departments.
Oversaw inventory management and product sourcing strategies.
Managed inventory levels to maintain supply chain continuity and reduce shortages.
Negotiated vendor contracts to secure optimal pricing, enhancing profit margins.
Developed strong relationships with suppliers and vendors.
Cultivated strong client relationships through exceptional customer service.
Ensured compliance with health and safety regulations.
Ensured compliance with local, state, and federal regulations.
Implemented quality assurance processes to ensure product excellence.
Developed policies and procedures for the organization.
Executed performance reviews to encourage improved productivity for team members.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Handled financial transactions and maintained accurate records.
Mitigated business risks by working closely with staff members and assessing performance.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Reviewed legal documents related to business operations.
Provided leadership during times of organizational change or crisis situations.
Recruited and hired qualified candidates to fill open positions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Office Manager

DPG Solutions LLC

Parker, Colorado

01.2018 - 07.2026

Oversaw daily office operations, optimizing workflow and enhancing productivity.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Developed and maintained office policies and procedures.
Implemented filing systems to improve document organization.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Coordinated repairs for office equipment to ensure functionality.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored invoices and payments, ensuring accuracy in accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Coded and entered daily invoices with in-house accounting software.
Computed balances, totals or commissions to support accounting team.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Maintained confidential records relating to personnel matters.

Education

High School Diploma -

Redlands High School

Redlands, CA

05-1975

Some College (No Degree) - Business Administration

Crafton Hills College

Yucaipa, CA

Skills

Workflow optimization
Inventory control
Stock control
Accounts receivable management
Vendor engagement
Regulatory compliance
Facility management
Office administration

Administrative support
Scheduling coordination
Team leadership
Client management, hip management
Customer service
Problem solving
Time management
Effective communication

Timeline