Scott Gillette
Mohawk,NY
Summary
Agile and adaptable staff leader with stellar work history, skilled at training employees to handle daily planning and service requirements. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with more than a decade of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
14
14
years of professional experience
Work History
Maintenance Mechanic
Frankfort-Schuyler Central School District
09.2020 - Current
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Diagnosed malfunctions and troubleshot issues.
- Performed preventive and regular maintenance on systems.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
Shop Manager
Tallmans Tire And Auto
06.2018 - 09.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Negotiated price and service with vendors to decrease expenses and ensure budget adherence.
Sales Manager
Tolpas Auto Parts
05.2016 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Shop Manager
Mavis Discount Tire
06.2009 - 05.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
- Cultivated and strengthened lasting employee relationships using strong issue resolution and dynamic communication skills.
Construction Forman
R.C. Holzer Corp.
- Supervised field crews to maximize quality and work efficiency.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Inspected work for compliance with applicable regulations and job specifications.
- Verified and submitted team timesheets.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
HVAC Installer
Whisper Duct
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
Commercial Sales Manager
Advanced Auto Parts
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Analyzed sales data and developing strategies and action plans.
- Set production goals to exceed budget expectations.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Education
Associate of Applied Science - Business Administration
Mohawk Valley Community College
Utica, NYSkills
- Order Supplies
- Customer Service
- Personnel Scheduling
- Human Resource Management
- Financial Statements
- Cost Management
- Employee training and retention
Timeline
Maintenance Mechanic
Frankfort-Schuyler Central School District
09.2020 - Current
Shop Manager
Tallmans Tire And Auto
06.2018 - 09.2020
Sales Manager
Tolpas Auto Parts
05.2016 - 06.2018
Shop Manager
Mavis Discount Tire
06.2009 - 05.2016
Construction Forman
R.C. Holzer Corp.
HVAC Installer
Whisper Duct
Commercial Sales Manager
Advanced Auto Parts
Associate of Applied Science - Business Administration
Mohawk Valley Community College
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