Scott Gish
Houston,TX
Summary
Versatile Pest Control Technician with a proven track record at Bulwark Exterminating, adept in pest management techniques and safety precautions. Demonstrated dependability through diligent customer follow-ups and effective team leadership at Hometown Pest and Termite.
Enhanced equipment reliability by 30% as Maintenance Manager, showcasing strong adaptability and problem-solving skills while with Southwest Exterminators.
Hardworking inspector bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Bulwark Exterminating
05.2024 - Current
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Complied with safety guidelines and regulations with during pest control processes.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Pest Control Technician
Hometown Pest and Termite
06.2019 - 06.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Managed and motivated employees to be productive and engaged in work.
Maintenance Manager
Southwest Exterminators
05.2023 - 05.2024
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Cashier
HEB Grocery Store
06.2014 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Ancient History
San Jacinto College
Pasadena, TXSkills
- Dependable and reliable
- Chemicals handling
- Adaptable
- Pest management techniques
- Equipment and tools
- Pest management solutions
- Safety precautions and procedures
- Job site preparation
- Time tracking
- Chemical storage
- Property and facility inspections
- Property assessment
- Pest identification
- Reporting and documentation
- Commercial driving
- Basic functions in Excel
Accomplishments
- Maintained an immaculate driving record for 6 consecutive years' working for Hometown pest and termite.
- Submitted all customer invoices in a timely manner to ensure the highest level of service and promote prompt payment.
- Utilized conflict resolution skills to alleviate tense customer situations which boosted the client retention rate by 5%.
- Supervised fleet of 8 trucks as maintenance manager.
Certification
- Structural Pest Control License - Texas Structural Pest Control Board.
- General Standards Core Exam Passing Certificate – Issued by most states to certify knowledge in safe pesticide application techniques and regulations.
- Texas Driver's License
Timeline
Pest Control Technician
Bulwark Exterminating
05.2024 - Current
Maintenance Manager
Southwest Exterminators
05.2023 - 05.2024
Pest Control Technician
Hometown Pest and Termite
06.2019 - 06.2024
Cashier
HEB Grocery Store
06.2014 - 05.2019
Associate of Arts - Ancient History
San Jacinto College
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