Summary
Overview
Work History
Education
Skills
Certification
COURSES
Timeline
Generic

Scott Givaudan

Scottsdale,AZ

Summary

Experienced retail management professional with a proven track record in operations and leadership. Recognized for driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff training to enhance business operations. Adaptable to dynamic environments, consistently achieving business goals through flexibility and innovation.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Stocker

Costco Wholesale
04.2025 - Current
  • Organizes and maintains warehouse inventory
  • Collaborates on visual merchandising
  • Facilitates customer inquiries and support
  • Ensures cleanliness and safety in aisles
  • Updates and confirms promotional signage
  • Organized merchandise displays to enhance product visibility and improve customer access.
  • Managed inventory levels through regular stock assessments and timely replenishment processes.
  • Collaborated with team members to streamline restocking procedures, reducing downtime during peak hours.
  • Trained new staff on efficient stocking techniques and safety protocols to ensure compliance and reduce errors.
  • Implemented best practices for product rotation, minimizing waste and ensuring freshness of perishable items.
  • Conducted regular audits of stock accuracy, enhancing overall inventory management systems within the warehouse environment.

Merchandising Specialist

Sprouts Farmers Market
09.2024 - 04.2025
  • Developed master workbook for ad planning.
  • Consistently met sales quotas and objectives.
  • Handled all TPR/discontinued pricing requests.
  • Managed product images for cohesive branding.
  • Assisted in new item reviews with cross-functional teams.
  • Analyzed sales data to optimize product placement and enhance customer engagement.
  • Developed merchandising strategies that aligned with seasonal promotions and brand initiatives.
  • Collaborated with suppliers to ensure timely delivery of high-quality merchandise.
  • Trained staff on visual merchandising standards to maintain consistent displays across locations.
  • Managed inventory levels, ensuring optimal stock availability and minimizing waste.
  • Conducted market research to identify emerging trends and adjust product offerings accordingly.
  • Implemented process improvements that increased efficiency in merchandise handling and display setup.

Mate (Store Manager)

Trader Joe's
01.2019 - 12.2024
  • Ensured store upkeep, aligning with corporate standards
  • Achieved $850,000 in weekly sales through effective strategies
  • Directed associate activities, from hiring to performance management
  • Cultivated a team-oriented atmosphere, improving workplace conditions
  • Implemented shrink control measures, ensuring policy compliance
  • Oversaw daily operations, ensuring store readiness and compliance with safety regulations.
  • Collaborated with captain to develop operational strategies that enhanced team performance.
  • Evaluated crew performance regularly by setting clear objectives, providing constructive feedback, and identifying areas for professional growth.

Customer Marketing Manager

Bashas'/Corporate Office
01.2014 - 12.2019
  • Oversee promotions and sweepstakes
  • Lead digital marketing programs
  • Supervise store merchandising
  • Propose digital coupon strategies
  • Edit ads weekly in Ad Nexus
  • Developed and implemented customer engagement strategies to enhance brand loyalty and retention.
  • Analyzed market trends and consumer behavior to inform targeted marketing campaigns.
  • Collaborated with cross-functional teams to optimize promotional initiatives and product placement.
  • Conducted competitive analysis to identify opportunities for differentiation in marketing approaches.
  • Managed budget allocation for marketing programs, ensuring alignment with corporate objectives.

Store Director

Bashas'
01.2010 - 12.2014
  • Ensured store conditions met company standards
  • Achieved $700,000 weekly sales target
  • Fostered team spirit and communication
  • Exceeded productivity goals consistently
  • Directed 120-member team leadership
  • Directed store operations, ensuring compliance with company policies and procedures.
  • Managed inventory levels, optimizing stock to meet customer demand.
  • Trained and mentored staff, enhancing team performance and service quality.
  • Implemented cost-control measures, improving overall profitability of the store.
  • Analyzed sales data, identifying trends to drive strategic marketing initiatives.
  • Fostered a positive shopping environment, elevating customer satisfaction and loyalty.

Assistant Store Director-Category Manager

Bashas'
01.2008 - 12.2009
  • Aided in store management duties
  • Designed engaging promotional displays
  • Oversaw inventory processes and customer sampling
  • Led team in achieving store sales targets through effective merchandise presentation and promotional strategies.
  • Developed training programs for staff to enhance customer service and operational efficiency.
  • Streamlined inventory management processes, reducing stock discrepancies and improving turnover rates.
  • Coordinated daily operations, ensuring compliance with company policies and safety standards.
  • Analyzed sales data to identify trends, optimizing product assortment based on customer preferences.
  • Fostered a positive work environment by mentoring employees and promoting teamwork across departments.

Customer Service Manager/Closing Store Manager

Bashas'
01.2007 - 12.2008
  • Assisted with managerial responsibilities
  • Led customer service initiatives
  • Supervised wall deli and cashiers
  • Led customer service team to enhance service delivery and improve customer satisfaction rates.
  • Developed training programs for staff, focusing on customer interaction techniques and conflict resolution.
  • Implemented new scheduling system, optimizing workforce efficiency and reducing wait times for customers.
  • Analyzed customer feedback to identify trends, resulting in actionable improvements in service protocols.
  • Collaborated with cross-functional teams to streamline processes, enhancing overall operational effectiveness.
  • Mentored junior staff on best practices in customer service and problem-solving strategies.

Assistant Customer Service Manager

Bashas'
01.2006 - 12.2007
  • Supervised 120 team members, boosting weekly sales
  • Strengthened customer service relations
  • Efficiently managed key store sections
  • Led customer service team to enhance operational efficiency and improve customer satisfaction ratings.
  • Developed training programs for staff to ensure consistent service delivery and knowledge retention.
  • Implemented process improvements that streamlined workflows and reduced response times for customer inquiries.
  • Analyzed customer feedback to identify trends, driving enhancements in service protocols and policies.
  • Collaborated with management to establish performance metrics, tracking team progress toward strategic goals.
  • Mentored junior staff, fostering professional development and encouraging a customer-focused work environment.
  • Coordinated cross-departmental initiatives to resolve complex customer issues promptly and effectively.
  • Oversaw daily operations, ensuring adherence to company standards and delivering high-quality service experiences.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.

Replenishment Night Crew Chief

Bashas'
01.2004 - 12.2006
  • Integrated excellence in inventory management throughout the organization
  • Boosted sales by managing inventory adeptly
  • Engaged in advertising to maximize inventory use
  • Supervised new merchandise shipments
  • Coordinated back stock and display organization
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored team members, enhancing skill sets and improving operational efficiency.
  • Implemented process improvements that increased productivity and reduced waste within the department.
  • Coordinated inventory management, ensuring optimal stock levels and minimizing product loss.
  • Maintained safety protocols, fostering a secure work environment for all team members.
  • Conducted regular performance evaluations, providing constructive feedback to drive employee development.
  • Collaborated with cross-functional teams to streamline communication and enhance service delivery.
  • Resolved customer inquiries promptly, contributing to improved satisfaction and loyalty metrics.
  • Managed team according to company standards and compliance requirements.

Merchandiser

Coca Cola Ind.
01.2003 - 12.2004
  • Implemented company standards in product displays
  • Maintained beverage section organization and stock
  • Resolved customer issues with follow-up
  • Cultivated professional relationships
  • Managed merchandising and trade breakage
  • Developed and executed merchandising strategies to maximize product visibility and sales performance.
  • Analyzed market trends and consumer behavior to optimize inventory levels and product assortment.
  • Collaborated with cross-functional teams to coordinate promotional activities and seasonal displays.
  • Trained and mentored junior staff on best practices for effective product presentation and customer engagement.
  • Conducted regular audits of store layouts to ensure compliance with company standards and guidelines.
  • Implemented innovative visual merchandising techniques to enhance shopper experience and drive foot traffic.
  • Monitored competitor activity and adjusted merchandising tactics to maintain competitive advantage in the market.
  • Led initiatives to streamline processes, resulting in improved efficiency of merchandising operations across multiple locations.

Education

High School Diploma -

North Canyon High School
Phoenix, AZ
05.2002

Skills

  • Customer Service (Expert), Team Leadership, Inventory Management, Sales Management, Microsoft Office, Merchandising, Retail Operations, Staff Training, Performance Management, Forklift Operation, JDA, Kronos, AS400, Nielsen, Retlix, Budget Management, Visual Merchandising
  • Positive attitude
  • Punctual and reliable

Certification

  • Management Food Handlers card
  • Management Liquor Certified
  • Bailer, Forklift, Pallet Jack certified

COURSES

  • Management 101
  • Management Certification

Timeline

Stocker

Costco Wholesale
04.2025 - Current

Merchandising Specialist

Sprouts Farmers Market
09.2024 - 04.2025

Mate (Store Manager)

Trader Joe's
01.2019 - 12.2024

Customer Marketing Manager

Bashas'/Corporate Office
01.2014 - 12.2019

Store Director

Bashas'
01.2010 - 12.2014

Assistant Store Director-Category Manager

Bashas'
01.2008 - 12.2009

Customer Service Manager/Closing Store Manager

Bashas'
01.2007 - 12.2008

Assistant Customer Service Manager

Bashas'
01.2006 - 12.2007

Replenishment Night Crew Chief

Bashas'
01.2004 - 12.2006

Merchandiser

Coca Cola Ind.
01.2003 - 12.2004

High School Diploma -

North Canyon High School

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