Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Glick

Ocklawaha,FL

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

5
5
years of professional experience

Work History

Store Manager

Dollar General
08.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Education

Communication - Broadcasting And Communication

Y.a.l.e
Cherry Hill, NJ
06.1989

Skills

  • Customer Service

  • Problem-Solving

  • Customer Relations

  • Multitasking and Organization

  • Store operations

  • Customer Service Management

  • Team Leadership

  • Outstanding communication skills

Timeline

Store Manager

Dollar General
08.2019 - Current

Communication - Broadcasting And Communication

Y.a.l.e

Similar Profiles

CREATE PROFILE
Scott Glick