Scott Gotto
Canton,OH
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
2026
2026
years of professional experience
Work History
Assistant General Manager
Cleveland Chophouse and Brewery
- Responsible for FOH operations
- Created and Designed Wine Menu and Reserve list
- Executed all standard SOP's
- Employee and Manager Training Program
- Weekly Inventory Control
Operator Sales Specialist
Lamb Weston
07.2019 - Current
- Exceeded volume, NSP, Net Sales 5years consecutively to achieve positive financial results according to yearly KPI's.
- Developed strategic partnerships with customer accounts by incorporating industry trends, category insights, product innovation and solution-based ideas to enhance customers profit and revenue
- Worked cross functionally to gain trust, and an increase in volume with local distributors.
- Assisted and lead Great Lakes team as role of Sales Force Lead and Russet Ranger
- Develop and train new OSS's in there day to day role.
- Responsible for Strategic Growth and Development of DSR's in the frozen potato category thru team trainings.
- Food Show set up and execution.
- Support local DSR community by supporting their customers daily.
Customer Development Specialist
Gordon Food Service
02.2017 - 07.2019
- Retention and Growth of Customer Accounts
- Prospecting utilizing the Customer Relationship Management tool
- Proficient in GFS technology
- Coach Customers on Restaurant Leadership and Business Management
- Led Division in Penetration % in 2018
- Menu Development and Product Mix
- 25% Increase in New Business
Territory Manager
US Foods
01.2015 - 02.2017
- Developed Route and Increased Sales by 125% in 1st year
- Cold Calling and Built Relationships with Prospects
- Prospecting Utilizing CRM tool
- Proficient in US Foods technology
- Trained Peers in Classroom Settings on Food Cost/Inventory
Owner
BabyCakes Bakery & Catering
05.2010 - 10.2015
- Owner/Operator of Full Service Bakery and Catering Business
- Responsible for All Operations and Sales to Local Community
- (2) Brick and Mortar Locations and Onsite Catering/Cakes
- Catered/Coordinated Wedding, Business and Private Events
- Contracted Special Events and Corporate Catering
General Manager
The Rail
10.2013 - 01.2015
- Responsible for Daily Restaurant Operations
- Local Marketing Plan
- Created & Implemented MIT Training Program
- Created Company-wide Local Craft Beer Program
- Led all company stores in Profit, Labor and Costs
- Menu development and Weekly Burger Features
Director Of Operations
Trifecta Management
12.2006 - 04.2012
- Responsible for Daily Operation of Multiple Venues
- Developed Bonus Program for Management Team
- Created and Implemented 250k Marketing Budget
- Business Consultant for Company Contracted Bowling Entertainment Centers
- Implemented Situational Leadership Module
- Quarterly and Yearly Management Reviews
- Purchased and Implemented New Company POS System
- Established Employee and Manager Training Program
- Developed SOP's for all areas of business
- Complete Development of Multiple Store Yearly Budget and Monthly P&L
- Menu Creation Including: Costing, Engineering, Layout and Design
- Instituted Happy Hour Program which increased sales 300% during day part
General Manager
Rock Bottom Brewery
10.1998 - 11.2006
- Opened new Multi-Unit Restaurant
- 2 Unit location Restaurant, Brewery and Dueling Piano Bar
- Responsible for Hiring/Training of Management Team and complete staff
- Store was Promoted to Company MIT Training Facility
- Responsible for MIT Training, Development and Direction
- Executed Menu Development and Rollout
- Led Region in Sales, Profits and Costs
- Established New Location with Community Involvement and Fundraisers
- Complete P&L Execution and Budget Process
F&B Intern
Hyatt Regency
01.1997 - 12.1997
- Culinary Employee for Banquets and Restaurant
- Cafe and Deli Lead Supervisor
- Bartender
- Managed Weekly Inventory
Education
Bachelor of Arts - Business Management, Hotel & Restaurant, Culinary Arts, Golf Course Management
Mercyhurst University
05-1998
Skills
- Salesforce
- P&L Management
- Business Budget Creation
- Entrepreneur
- Restaurant/Business Development
- ServSafe Certified
- Business consulting
- Situational Leadership
- Manager Development
- Menu development
- Sales strategy
- Training programs
- Cross-functional collaboration
- Financial analysis
Timeline
Operator Sales Specialist
Lamb Weston
07.2019 - Current
Customer Development Specialist
Gordon Food Service
02.2017 - 07.2019
Territory Manager
US Foods
01.2015 - 02.2017
General Manager
The Rail
10.2013 - 01.2015
Owner
BabyCakes Bakery & Catering
05.2010 - 10.2015
Director Of Operations
Trifecta Management
12.2006 - 04.2012
General Manager
Rock Bottom Brewery
10.1998 - 11.2006
F&B Intern
Hyatt Regency
01.1997 - 12.1997
Assistant General Manager
Cleveland Chophouse and Brewery
Bachelor of Arts - Business Management, Hotel & Restaurant, Culinary Arts, Golf Course Management
Mercyhurst University
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