SCOTT GRADEL SR.
Friendship,WI
Summary
Proven maintenance leader with expertise in troubleshooting, preventive maintenance, and energy management. Successfully implemented programs that enhanced equipment reliability and reduced downtime, contributing to operational excellence.
Overview
25
25
years of professional experience
Work History
Head Maintenance Technician
Meridion Group
05.2020 - 03.2025
- Supervised maintenance team to ensure timely and efficient repairs across facilities.
- Implemented preventive maintenance programs to enhance equipment reliability and lifespan.
- Developed training materials for new technicians, improving onboarding process and knowledge transfer.
- Coordinated with vendors to manage procurement of tools and replacement parts effectively.
- Conducted regular inspections to identify potential issues and initiate corrective actions proactively.
- Streamlined maintenance workflows, reducing downtime through effective scheduling and resource allocation.
- Mentored junior technicians, fostering skill development and enhancing team performance consistently.
- Managed a team of technicians, providing training and mentorship to improve their skills and performance.
- Increased energy efficiency in the facility by identifying opportunities for improvements and implementing cost-effective solutions.
- Established strong vendor relationships to ensure timely delivery of parts and services at competitive prices.
- Spearheaded initiatives for continuous improvement within the maintenance department, fostering a culture of innovation and excellence.
- Reduced downtime for critical systems by promptly troubleshooting and repairing malfunctions.
- Facilitated effective communication with both internal and external stakeholders, fostering a collaborative environment conducive to the successful execution of maintenance objectives.
- Contributed technical expertise during the design phase of facility expansions or modifications to ensure seamless integration with existing systems.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Service Technician / Measure Technician
Mad City Windows
01.2017 - 05.2020
- Diagnosed and repaired window installation issues to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, enhancing product longevity and reliability.
- Trained new technicians on installation procedures and safety protocols, fostering a skilled team environment.
- Collaborated with sales teams to assess customer needs and develop tailored solutions for window installations.
- Implemented process improvements that reduced installation time while maintaining high-quality standards.
- Managed inventory of tools and materials, ensuring availability for timely project completion.
- Provided exceptional customer service by addressing concerns promptly and professionally during service calls.
- Led troubleshooting efforts for complex installations, resulting in enhanced operational efficiency and client trust.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Appliance Repair Technician
American TV and Appliance
06.2012 - 01.2017
- Diagnosed and repaired malfunctioning appliances using advanced troubleshooting techniques.
- Conducted routine maintenance checks to ensure optimal performance of various appliances.
- Provided exceptional customer service by addressing concerns and answering technical questions.
- Trained junior technicians on repair processes and best practices, enhancing team efficiency.
Self Employed /Residential Home Builder - Remodele
Gradel Construction / Home Efficiency Group
01.2000 - 06.2012
- Supervised residential construction projects to ensure quality and adherence to building codes.
- Collaborated with subcontractors to coordinate schedules and optimize workflow efficiency.
- Implemented energy-efficient building practices, enhancing sustainability of residential homes.
- Conducted site inspections to assess progress and compliance with safety regulations.
- Developed project timelines and budgets, ensuring completion within designated parameters.
- Trained and mentored junior builders on construction techniques and best practices.
- Streamlined procurement processes for materials, reducing costs while maintaining quality standards.
- Evaluated client needs and provided customized solutions to enhance overall customer satisfaction.
- Participated in continuous education opportunities related to the residential construction field, staying current on emerging trends and technologies for improved job performance.
- Contributed to the development of detailed budgets and proposals for prospective clients based on individual needs assessments.
- Supervised construction crews efficiently, providing guidance when necessary to maintain a productive work environment.
- Managed all aspects of residential construction projects, effectively coordinating with subcontractors, architects, and clients to ensure smooth progress.
- Ensured timely completion of projects by proactively identifying potential roadblocks and adjusting schedules accordingly.
- Implemented green building practices for more sustainable homes, resulting in higher energy efficiency and reduced environmental impact.
- Enhanced customer satisfaction by consistently delivering high-quality homes on time and within budget.
- Coordinated with local authorities and utility companies to obtain necessary permits and inspections, ensuring projects remained on schedule.
- Increased company reputation by consistently receiving positive feedback from clients regarding our attention-to-detail, craftsmanship, and professionalism.
- Mentored junior staff members in the fundamentals of residential construction techniques, fostering a skilled and knowledgeable workforce.
- Developed strong relationships with vendors and suppliers, negotiating favorable pricing for materials while maintaining quality standards.
- Promoted an atmosphere of teamwork among crew members through effective leadership skills focused on collaboration and mutual respect.
- Maintained open communication with clients throughout the building process, addressing concerns promptly and fostering trust in our services.
- Collaborated with design teams to create custom home plans that catered to client preferences, resulting in increased sales revenues.
- Completed thorough site inspections to guarantee adherence to safety regulations and building codes, minimizing potential risks and delays.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
Education
High School Diploma -
Lafollette HS
Madison, WI05-1975
Skills
- Electrical troubleshooting
- Lockout and tagout procedures
- Work order management
- Welding techniques
- Equipment Repair
- Mechanical aptitude
- Energy management
- HVAC systems
- Plumbing systems
- Problem-solving
- Hand and power tools
- Parts replacement
- Mechanical repair
- Troubleshooting skills
- Tool management
- Safety awareness
- Apartment maintenance
- Mechanical troubleshooting
- Building maintenance
- Plumbing
- Plumbing repairs
- Residential construction
- Commercial construction experience
Accomplishments
USMC 1976 - 1980
Heavy equipment mechanic MOS 1341.
MATC auto mechanics course.
Wisconsin state certified journeyman auto mechanic.
GM certified master mechanic.
NIASE certified master mechanic.
Nisan certified master mechanic.
HVAC certified refrigerant license.
Lead safe supervisor license.
Timeline
Head Maintenance Technician
Meridion Group
05.2020 - 03.2025
Service Technician / Measure Technician
Mad City Windows
01.2017 - 05.2020
Appliance Repair Technician
American TV and Appliance
06.2012 - 01.2017
Self Employed /Residential Home Builder - Remodele
Gradel Construction / Home Efficiency Group
01.2000 - 06.2012
High School Diploma -
Lafollette HS