Scott Gross
Beeville,TX
Summary
Accomplished Market Development Manager, offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Inspiring manager with extensive experience in craft beer, wine and spirits product industries and over 9 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Market Development Manager
Mpact Beverage Company
Houston, Texas
01.2024 - Current
- Provided training and guidance to team members on market development initiatives.
- Identified opportunities for product expansion into new markets.
- Built strong relationships with customers through excellent customer service.
- Analyzed customer feedback to improve existing products and services.
- Collaborated closely with other departments such as IT or HR on cross-functional projects.
- Developed comprehensive reports on market trends and insights for management review.
- Analyzed sales data to assess performance of current campaigns and adjust accordingly.
- Managed budgeting and forecasting processes related to marketing initiatives.
- Maintained an organized database of customer information including contact details and purchase history.
Sales Execution Coordinator
L&F Distributors
Beeville, TX
04.2022 - 12.2023
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Assessed sales statistics to improve strategy and meet quotas.
- Created presentation materials for sales, customer relations and management purposes.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Gained market share in new sales performance through aggressive team training.
High End Brand Manager
L&F Distributors
Beeville, TX
11.2020 - 12.2023
- Drove brand development, maintenance and optimization while working closely with sales workforce to effectively align products with consumer demands.
- Participated in meetings with brand development teams to identify opportunities to extend programs.
- Created and delivered sales-driven programs and promotions to meet team objectives.
- Recommended product changes to enhance customer interest and maximize sales.
- Planned, developed and led negotiation of key business partnerships.
- Collaborated with team to forecast based on sales and product profitability.
Sales Representative
L&F Distributors
Beeville, TX
05.2014 - 11.2020
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Created and implemented store displays, promoting sales and growth.
- Developed key customer relationships to increase sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Security Forces Journeyman
United States Air Force, USAF
Fort Walton Beach, FL
10.2008 - 10.2012
- Detected and reported unauthorized personnel and activities.
- Answered non-emergency and emergency calls for assistance.
- Organized, processed and disseminated information via two-way radio.
- Patrolled via motorized vehicles, all-terrain vehicles and walking.
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
- Provided oversight, guidance and assistance to commanders with industrial security programs.
Education
High School Diploma -
Seguin High School
Seguin,Texas05.2005
Skills
- Sales Quota Management
- Performance Evaluations
- Product and Service Promotion
- Sales Program Coordination
- Customer Service
- Profitability Assessments
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Certification
- Certified Cicerone Level 1, 2020
Education and Training
other
Timeline
Senior Market Development Manager
Mpact Beverage Company
01.2024 - Current
Sales Execution Coordinator
L&F Distributors
04.2022 - 12.2023
High End Brand Manager
L&F Distributors
11.2020 - 12.2023
Sales Representative
L&F Distributors
05.2014 - 11.2020
Security Forces Journeyman
United States Air Force, USAF
10.2008 - 10.2012
High School Diploma -
Seguin High School
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