Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
GeneralManager
Scott Hansen

Scott Hansen

Director, Flight Administration
Keller,TX

Summary

Business-driven individual with more than 30 years experience working within Fortune 500 organizations. Determined and experienced in finance, operations, communications, budget control and employee mentoring and coaching. Highly effective and comfortable working with people at all organizational levels. CEBS certification. NLRB training.

Overview

1
1
Language
2
2
Certifications
2
2
years of post-secondary education
30
30
years of professional experience

Work History

Director, Flight Administration

American Airlines
Fort Worth, TX
03.2008 - 12.2018
  • Managed daily operations while overseeing 13 crew base locations to foster increased productivity.
  • Directed work of key Managers and Flight team members to create cutting-edge Flight operations support.
  • Developed impactful and strategic partnerships with Legal, Human Resources, and Employee Relations department leaders clients to drive business development.
  • Tasked with launch of start-up pilot recruitment initiative to include industry leading selection and orientation processes.
  • Directed Hotel contracts group responsible for annual spend of $350 million.
  • Optimized processes and directed managers supporting crew base administration, pilot communications, pilot recruitment, hotel contracts, flight academy administration, and pilot benefits administration including overseeing hiring, budgeting, and scheduling protocols.
  • Developed and maintained positive relationships with pilot and flight attendant labor groups as well as 15,000 actively flying crew members.
  • Worked closely with organizational leadership, including senior level executives to strategically affect direction of operations.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.

Manager, Flight Administration Services

American Airlines
Ft. Worth, TX
03.1994 - 02.2008
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

Manager Flight Administration Southeast

American Airlines
Raleigh, NC
02.1991 - 06.1994
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Sr. Financial Analyst

American Airlines
Ft. Worth, TX
11.1988 - 02.1991
  • Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.

Education

MBA - Finance

Brigham Young University
Provo, UT
09.1983 - 04.1985

Skills

    Issues resolution

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Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified Employee Benefits Specialist

Timeline

Director, Flight Administration

American Airlines
03.2008 - 12.2018

Manager, Flight Administration Services

American Airlines
03.1994 - 02.2008

Manager Flight Administration Southeast

American Airlines
02.1991 - 06.1994

Sr. Financial Analyst

American Airlines
11.1988 - 02.1991

MBA - Finance

Brigham Young University
09.1983 - 04.1985

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Scott HansenDirector, Flight Administration