Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Harbour

Tonganoxie,KS

Summary

Proven leader in operations and project management, adept at driving performance and delivering results. At Bettis Asphalt & Construction, I enhanced accountability and customer satisfaction, leveraging skills in problem-solving and team leadership. Achieved on-time, within-budget project completion, excelling in operations monitoring and decision-making.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations Manager

Bettis Asphalt & Construction
04.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Assisted in recruiting, hiring and training of team members.

Project Manager

Harbour Construction, Inc.
07.2000 - 04.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Managed projects from procurement to commission.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.

Education

No Degree - Construction Management

Johnson County Community College
Orland Park, KS

Bachelor of Arts - Business

Washburn University
Topeka, KS
05.1993

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Schedule Management

Certification

  • OSHA Certified
  • CPR/AED Certification
  • First Aid Certification

Timeline

Operations Manager

Bettis Asphalt & Construction
04.2021 - Current

Project Manager

Harbour Construction, Inc.
07.2000 - 04.2021

No Degree - Construction Management

Johnson County Community College

Bachelor of Arts - Business

Washburn University

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Scott Harbour