Scott Hegel

Opening the school everyday, deactivating the alarm system. Turning lights on throughout the building. Cleaning and vacuuming in my designated areas, which includes, library, front office, Principles & Assistant Principals office, cleaning breakroom area, employee restrooms, gathering all trash, assisting with breakfast and lunches everyday cleaning up during and after they are over, using auto scrubber in cafeteria daily, cleaning up the kitchen area after lunches are over, sweeping, collecting trash and mopping the floors

• Maintained cleanliness and organization in assigned areas to promote a safe environment.
• Operated cleaning equipment and utilized appropriate cleaning supplies effectively.
• Performed routine inspections to identify cleaning needs and report maintenance issues.
• Supported team by responding promptly to urgent cleaning requests during operational hours.
• Responded promptly to emergency situations such as spills or accidents to ensure minimal disruption to daily activities.
• Ensured timely completion of assigned tasks, adhering to strict schedules and deadlines.
• Improved building appearance by thoroughly cleaning various surfaces, such as floors, windows, and fixtures.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Supervised supplies in inventory and submitted reorder requests.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Operated buffers and burnishers to clean and polish floors.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Assisted in setup and breakdown of facilities for various events and activities.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Snow removal from all entryway's and sidewalks during winter months, putting rock salt down to prevent slips and falls from icy sidewalks.

• Maintained cleanliness and sanitation of facilities during night shifts to ensure safe environments.
• Developed cleaning schedules tailored to facility usage patterns, optimizing resource allocation and time management.
• Streamlined cleaning processes with the use of appropriate tools and equipment, increasing efficiency in nightly duties.
• Responded promptly to requests from building occupants regarding custodial concerns or needs.
• Contributed to a positive work atmosphere, collaborating effectively with coworkers to complete tasks quickly and accurately.
• Improved facility cleanliness by performing thorough and efficient nightly cleaning tasks.
• Prepared rooms for special events, setting up furniture and equipment according to event requirements.
• Upheld company standards for cleanliness while adhering to all safety guidelines during nightly tasks.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Moved furniture for cleaning and set up for special events.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

I started working as a cahier/ stock person, trained in the camera department, learned how operate both wet lab, dry lab photo machines, developed 35 mm, roll film, helped unload warehouse truck on a weekly basis, organized all merchandise coming into the store to groups in the stockroom where they go. Put all full case merchandise out on sales floor. Assisted customers locate and find sale items. I worked various positions including Shift Lead throughout the store full time and part time. 40 years in retail with Walgreens! I would even work the morning shifts and then go to work at Mehlville and work the night shift. I continued working weekends shifts while I went to work for the Fox C-6 School District. Finally retiring from Walgreens September 2024

• Provided exceptional customer service through effective communication and problem-solving.
• Maintained inventory by restocking shelves and organizing product displays for optimal visibility.
• Processed transactions accurately using point-of-sale systems and cash handling procedures.
• Assisted customers with product inquiries, ensuring a positive shopping experience through knowledgeable support.
• Monitored store cleanliness and organization, contributing to an inviting shopping environment for customers.
• Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
• Implemented customer feedback mechanisms to identify areas for service improvement and drive satisfaction initiatives.
• Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
• Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
• Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
• Maintained and organized service reception area and checkout counters.
• Processed transactions quickly and accurately, resulting in reduced wait times for customers.
• Contributed to overall store success through effective cross-training in various departments.
• Cross-trained and provided backup support for organizational leadership.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Trained new employees and delegated daily tasks and responsibilities.