Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Herber

Falling Waters,WV

Summary

Versatile Motor Vehicle Operator with broad experience in diverse transportation roles, including specialized and heavy vehicle operation. Skilled in navigating complex routes under varying conditions, ensuring timely and safe delivery of goods and passengers. Strong emphasis on maintaining vehicle condition to meet safety standards. Proven track record in improving route efficiency and reducing operational costs through strategic planning and effective communication with team members.

Overview

19
19
years of professional experience

Work History

Delivery Courier

Spark Delivery
Martinsburg , West Virginia
12.2023 - 01.2025
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Maintained accurate records of deliveries and customer interactions.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
  • Communicated customer complaints, requests and feedback to company management.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.

Cross Dock Worker

Dedicated Logistics Incorporated
Williamsport , Maryland
09.2022 - 11.2023
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Sealed shipping containers with tape or plastic straps after checking their contents for accuracy against invoices or manifests.
  • Packed boxes and stock using organizational guidelines.
  • Palletized boxes to increase movement and shipment efficiency.
  • Conducted regular maintenance checks on equipment used at the dockside.
  • Organized warehouse inventory in an efficient manner.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Used radio frequency scanners to track inventory movements.
  • Transported materials and pallets between areas.
  • Adhered strictly to occupational health and safety regulations while working around hazardous materials.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Ensured that all safety protocols were followed while working on the dockside.

Processing Associate

Entsorga West Virginia
Martinsburg , West Virginia
06.2020 - 08.2022
  • Worked closely with other departments to ensure that all materials are recycled correctly.
  • Conducted periodic inspections of all work areas to identify potential hazards.
  • Collected refuse from local streets and other locations for proper sorting.
  • Instructed general public on where to put drop-offs based on observable quality and types of materials identified.
  • Handled hazardous materials such as coolant using specialized tools and machines to protect people, equipment and environmental areas.
  • Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
  • Ensured proper disposal of hazardous waste in accordance with safety regulations.
  • Processed recyclables into usable products such as paper, plastic, glass or metal containers.
  • Inspected incoming materials for contamination and sorted accordingly.
  • Performed regular and emergency maintenance on various types of sorting machines to maintain optimal safety and performance.

Driver Sales Representative

Cintas
Frederick , Maryland
04.2017 - 05.2020
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Informed regular customers of new products or services and price changes.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Verified accuracy of orders prior to delivering them to customers.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Organized merchandise and sales promotion displays to attract customers.
  • Confirmed product displays met company specifications regarding placement, date codes and pricing.
  • Used GPS navigation systems effectively while navigating unfamiliar routes.
  • Resolved customers' complaints regarding products or services.
  • Maintained accurate records of deliveries, including invoices, payments and inventory.

Floor Supervisor

McDonalds
Frederick , Maryland
03.2012 - 03.2017
  • Reviewed supplies inventory levels and purchased necessary items.
  • Shared product knowledge with customers while making personal recommendations.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Drove sales by consistently demonstrating exceptional selling skills and motivating team to meet store goals and priorities.
  • Prepared and led staff training and instruction.
  • Processed customer payments accurately and efficiently.
  • Checked loaded materials compared to work orders for correctness.
  • Tracked sales data on a weekly basis to identify trends or patterns in customer behavior.
  • Completed or assisted with difficult or skilled tasks.
  • Ensured compliance with safety regulations and company policies.

Waiter

Pizza Hut
Gurnee , Illinois
10.2009 - 02.2012
  • Stocked shelves with supplies such as utensils, cups, glasses.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs and taxes.

Sales Associate

Ace Hardware
Grayslake , Illinois
07.2006 - 02.2007
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Processed credit card transactions quickly and securely.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

Associate of Science - Science

College of Lake County
Grayslake, IL
09-2009

Skills

  • Client service
  • Strategic planning
  • Feedback implementation
  • Problem-solving skills
  • Excellent people skills
  • Calm demeanor
  • Commercial driving
  • Route management
  • Time management
  • Delivery pickup
  • Load monitoring
  • Daily logging

Timeline

Delivery Courier

Spark Delivery
12.2023 - 01.2025

Cross Dock Worker

Dedicated Logistics Incorporated
09.2022 - 11.2023

Processing Associate

Entsorga West Virginia
06.2020 - 08.2022

Driver Sales Representative

Cintas
04.2017 - 05.2020

Floor Supervisor

McDonalds
03.2012 - 03.2017

Waiter

Pizza Hut
10.2009 - 02.2012

Sales Associate

Ace Hardware
07.2006 - 02.2007

Associate of Science - Science

College of Lake County

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Scott Herber